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North Plainfield Nissan
North Plainfield, NJ
238 Reviews
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238 Reviews of North Plainfield Nissan
June 08, 2016
Get Second Opinion Had issue with frequent misfires after this dealer changed spark plugs and ignition coils. Each subsequent repair guaranteed to fix problem (which I d Had issue with frequent misfires after this dealer changed spark plugs and ignition coils. Each subsequent repair guaranteed to fix problem (which I did not have before). One head gasket, an Engine Control Module and many sensors later, exact symptoms have recurred. After spending more money than the value of this car, I have to start over with my new mechanic. Please, please go to another mechanic if they say you need extensive repairs! Right now they say nothing is wrong with my car in spite of Service Engine Soon light (which they just reset each time & say it's fixed) More
by KMS
Employees Worked With
Service Manager - Kevin
June 06, 2016
Best purchase ever! When i went to purchase my new rogue i didnt even have to walk in the dealership to be greeted. David welcomed me with open arms and walked the whole When i went to purchase my new rogue i didnt even have to walk in the dealership to be greeted. David welcomed me with open arms and walked the whole dealership writing down all the options that i had. He was very professional and such a kind gentleman! He made me feel at ease and explained everything from top to bottom! I have no doubt that i got a tremendous deal! Hands down best purchase i have made! Thank you again david! More
by Cesarg134
Employees Worked With
David Murillo
May 31, 2016
Excellent service and customer care From the moment I walked in the door, I really felt like they were listening all my needs and concerns...Miriam the receptionist was so kind, she intr From the moment I walked in the door, I really felt like they were listening all my needs and concerns...Miriam the receptionist was so kind, she introduced me to Howard...he helped me out to find new car... We had to work out about few things, Shawn D. was the manager in charge and he gave me a deal I couldn't refuse!!! He was very honest, kind and helpful... I'm really happy and I highly recommend this dealership... Thank you guys for everything, I really appreciate all the kindness and attention... Brian G. More
by Brian G.
Employees Worked With
Miriam , Howard Handler, Shawn Daiany
May 27, 2016
Great Experience! I am really shocked that this dealership isn't rated higher! I had a wonderful experience at North Plainfield Nissan. The staff is always courteous an I am really shocked that this dealership isn't rated higher! I had a wonderful experience at North Plainfield Nissan. The staff is always courteous and professional. I have recommended numerous friends and coworkers to go see Brad at the dealership and they have all with happy and successful dealings. Brad was my salesman and he was informative and very knowledgeable. He guided me to the right car and never pressured me. I would suggest anyone interested in buying a new car to see Brad. More
by karenvtavares
Employees Worked With
Brad Cristalli
May 26, 2016
Excellent service and help More than satisfied with the help i got from Brien and the North Plainfield nissan staff they answered all my questions and assured me the vehicle i w More than satisfied with the help i got from Brien and the North Plainfield nissan staff they answered all my questions and assured me the vehicle i was getting was for me More
by YaBoyE354
Employees Worked With
Brien Ram
May 11, 2016
Shady & Sleazy business practices I can't believe this place is still in business! I spent a day of my vacation, and two people with me took the day off. Knew what I wanted. Spent THRE I can't believe this place is still in business! I spent a day of my vacation, and two people with me took the day off. Knew what I wanted. Spent THREE HOURS purchasing a car from "Anthony" (not his real name, as I remember working with him many years ago). A car they didn't have but showed us ON PAPER was at one of the other of "three dealerships we own". Pinged my credit, put a deposit down, signed papers, shook hands, got a copy of the vin, and went to a celebratory lunch since they promised they would have the car delivered to them in three MORE hours. Thought I was the owner of a new Murano! About an hour later received a phone call they COULD NOT PRODUCE THE CAR I SIGNED TO BUY. Wanted to bait and switch me to a different car they would deliver "in a couple days" located in ANOTHER state, sight unseen AFTER I paid for it. Unacceptable. Everyone here claims to be a manager "Spike", "Robson", "Mike" the manager...they're all "managers". "Sean", also claiming to be a manager, actually asked me to step outside to FIGHT HIM. I'm a female. STAY AWAY from these crooked tough guys! More
by Boots
Employees Worked With
Anthony
May 10, 2016
Great Experience! Great Deal! I am HIGHLY satisfied! As I read through the other reviews, I was shocked because my experience at this dealership was a completely different experience! I walked into the As I read through the other reviews, I was shocked because my experience at this dealership was a completely different experience! I walked into the dealership with one mission, and that was leaving with my first car that day. So, by the end of the day I was a very satisfied customer. I have nothing but great things to say about the experience I had. The salesman that helped me was Stuart S. "The Man," and he did LITERALLY everything in his power to see to it that I got the vehicle I wanted that stayed within my budget. The entire staff that was there that evening was very helpful and willing to help. I am all about customer service because it truly is about the experience of the clients that will drive the business. After leaving with my brand new 2016 Nissan Sentra that evening, I mentioned how I finally have my own car to everyone that I came into contact with. Did I mention that I received a great deal and there were truly willing to help me stay within my budget! I was just so shocked, and excited at same time. Even after I got the car that I loved, I was encouraged to call or stop by if I had any additional questions. Honestly, I don't think I would have received the deals and great service I had if I had gone to anyone else. Stuart was very easy going, and he did not sugar coat anything at all. He explained everything from beginning to end so that there would be no surprises. I didn't feel as though I was being pressured to do anything. I am now the proud owner of a new Nissan Sentra 2016! I can't thank Stuart enough. Because I was so pleased with the service, my sisters will only work with him in the near future. Thank you for everything! More
by Vicky
Employees Worked With
Stuart Simpson
May 04, 2016
Lies. Deceit. Insulting. Incompetence. Don't trust these people! They don't honor TrueCar prices, even when I called before to confirm prices. Got there and they tried to charge $4000 ove Don't trust these people! They don't honor TrueCar prices, even when I called before to confirm prices. Got there and they tried to charge $4000 over with extras. Five hour process filled with outright lies. Tried to get me to agree to "itemized" charges thinking I couldn't and wouldn't do the simple math to find those simple charges added up to $800 more than actual total -- total at bottom was incorrect. Wasted a lot of time going back and forth to manager...just a charade. Held me hostage by keeping my credit card and registration of trade in. I couldn't leave. Sales guy was snippy and condescending from beginning. He didn't have a lot of answers. Felt xxxxxxxxxxx to the whole time. Horrible experience. Never again. More
by LD
Employees Worked With
Gissela Torres
May 04, 2016
One of the Greatest Cheater ever came accross This person is not trust worthy he will talk softly and tell he will honor true car price and get piece of paper with xxxxxxxx numbers telling cost This person is not trust worthy he will talk softly and tell he will honor true car price and get piece of paper with xxxxxxxx numbers telling cost to the company and all, I was new to this country he told there will be dealer processing fee which bank charges to dealer ship and all and he added $800- $1000 to my out of door price and added additional loan processing fee 500. Don't believe this person and His manager don't know how to talk to customer . I have complained to NISSAN USA Still they didn't help me . More
by SushNayak
Employees Worked With
Shawn Daiany
April 17, 2016
gold medal for SLEAZE and DISHONESTY If you are reading this review, then you are a discerning buyer. Do not waste your time with this dealership unless you want to be entertained by wat If you are reading this review, then you are a discerning buyer. Do not waste your time with this dealership unless you want to be entertained by watching their incompetence and mediocrity. Nissan should examine this dealership closely and take action in response to the overwhelmingly negative reviews here... I know I would never step into a Nissan dealership again. I made an "Out-The-Door" offer to Vinni Lopes, the internet sales person, on the phone for a used Honda. He acknowledged he understands that "Out-The-Door" means total cost: 'purchase price + Sales Tax + all fees'. He supposedly spoke to a manager and asked me to visit the dealership because my offer is "very close." And he offered a $100 Gift Card just for visiting the dealership.. This Gift Card turned out to be a piece of paper with worthless coupons for pots and pans or leather products.. etc. At the dealership, on a Friday evening, there were plenty of "Sales and Leasing Certified Consultants" standing at the entrance and practically no buyers. As you enter, these "Consultants" bombard you with offers to help, just as you see in cheap furniture stores. We walked in at the screams of a lady who was furious at her "Consultant" guy because she drove for an hour only to find out that the price she was quoted on the phone is phony. "Shawn the manager" came to assist my “Sales and Leasing Certified Consultant” guy who, supposedly, had no idea about my offer. "Shawn the manager" pretended not to know what "Out-The-Door" price meant.. Really??.. They both looked at me as if I have two heads. They both totally ignored my offer and presented me with their full asking price PLUS Sales Tax PLUS $895 dealer prep fee PLUS $495 Doc fee PLUS registration fee. The difference between my "very close" offer and their price is over $3000. To make a long story short, I walked out. The whole experience felt like a scam... a farce... a cheap play full of lies and sleaze. The truth content in anything you hear from these folks is ZERO. They take the definition of a "USED CAR SALESMAN" to a new LOW. No integrity.. No shame.. More
by m10
Employees Worked With
Vinni Lopes
