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1,663 Reviews of North Penn VW - Service Center
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October 07, 2024
Great family run dealership - staff are friendly and knowledgeable. I would recommend for all your service and sales needs. knowledgeable. I would recommend for all your service and sales needs. More
by Stacielcrane
Verified CustomerEmployees Worked With
October 06, 2024
Dealership was very helpful, fix the problem less than 10 minutes, overall my experience at this dealership was excellent. minutes, overall my experience at this dealership was excellent. More
by Tyrone
Employees Worked With
October 06, 2024
Been a great experience every time I've been there. I appreciate the easy loaner service which makes service appointments easier to schedule. I appreciate the easy loaner service which makes service appointments easier to schedule. More
by Blake
October 06, 2024
My prior experience were good. My most recent experience in person and via telephone were unsatisfactory. I am still waiting on duplicate receipts to evaluate whether I have paid My most recent experience in person and via telephone were unsatisfactory. I am still waiting on duplicate receipts to evaluate whether I have paid for work that is actually covered by the 10 year warranty that was purchased at the same time I purchased the car. Additionally I am concerned that the troubleshooting fail to evaluate the impact of a non-VW battery being recently installed. The followup when I picked the car up was horrific. This one experience was so poor I will likely not return. More
by LISA.SALLEY
Employees Worked With
October 05, 2024
Great dealer who takes care of its long lasting customers including a valet service for someone like me who has a disability! including a valet service for someone like me who has a disability! More
by JFIRDA
October 05, 2024
Great service rep. Actual service took longer than anticipated and they were billing errors. But overall decent service. Actual service took longer than anticipated and they were billing errors. But overall decent service. More
by FredyLit
Employees Worked With
October 04, 2024
I've been a customer for several years and two cars and have always been satisfied. have always been satisfied. More
by BOBDAD123
October 04, 2024
Made appt. Car just sat all day without being seen by tech. Tried to reschedule. Service rep ghosted me. Car just sat all day without being seen by tech. Tried to reschedule. Service rep ghosted me. More
by JAPETRARCA3
Employees Worked With
October 01, 2024
Timely and immediate service. It was unclear to me what failed with the vehicle but the good folks at North Penn were able to fix the electronic failure. I hope it willnot happen It was unclear to me what failed with the vehicle but the good folks at North Penn were able to fix the electronic failure. I hope it willnot happen aff HD sin as it appears random which is more a reflection on the quality of the vehicle than the dealership. More
by ID.4 2023 driver
