North Penn VW - Service Center

Always helpful and always prompt. Nothing but good things to say about North Penn VW. Love my GLI! Nothing but good things to say about North Penn VW. Love my GLI! More

First time leasing a VW and I have had nothing but great service when visiting the dealership. Very communicative and very easy. service when visiting the dealership. Very communicative and very easy. More

Good service, convenient appointments, and timely done repairs. They also offer a convenient shuttle service. repairs. They also offer a convenient shuttle service. More

North Penn VW has always provided quality service and recommendations for the last 20+ years I have used them. We have had a total of 4 different cars serviced by North Penn VW. Flexible drop-off and p recommendations for the last 20+ years I have used them. We have had a total of 4 different cars serviced by North Penn VW. Flexible drop-off and pick up options. The shuttle service has been very useful when needed and the waiting area is nice if that is your preferred option as well. More

Had to get a new key programmed. My experience started with Chase in the parts dept. He was super helpful. He ordered the key and explained the whole process. Once the key arrived, I My experience started with Chase in the parts dept. He was super helpful. He ordered the key and explained the whole process. Once the key arrived, I took the car into the service dept where Jesse had it done in a1/2 hour. The only VW issue that I am very unsatisfied with is “ why did the key break in the first place?” Subpar VW parts? More

Use this dealership for sales and service. Always a seamless and easy process. No surprises and clear communication. Always a seamless and easy process. No surprises and clear communication. More

Have had 3 Volkswagens that I have had serviced here. The issue that I had for this visit that I had one tire that was slowly leaking air. I was very pressed for time but had a road trip coming up. Enter The issue that I had for this visit that I had one tire that was slowly leaking air. I was very pressed for time but had a road trip coming up. Entering the service department the service representative recognized me. I have not been there for seven years! She got me checked in asked if I was familiar with the waiting room. I sat down and an hour later the probes was found, fixed, paperwork completed and signed and I was on my way down the road. The only way they could have improved my experience is if they could have done it as I was driving there. Who knows maybe next time… More

Knowledgeable, prompt, professional and pleasant. Has the owners best intetest in mind and always steers in the right direction. Has the owners best intetest in mind and always steers in the right direction. More

Very pleasant I like when they video and inform you in what’s going on and not pressuring you on doing work on your car understand when you can reschedule to finish up the work on your car when it’s possi what’s going on and not pressuring you on doing work on your car understand when you can reschedule to finish up the work on your car when it’s possible More

They always treat me like a valued customer, and never like I’m taken for granted. like I’m taken for granted. More