North Penn VW - Service Center

My appointment time was met within a 5 minute window. I had a number of questions about the recall and future expectations all were answered to my satisfaction. I had a number of questions about the recall and future expectations all were answered to my satisfaction. More

Erin is lovely and very knowledgeable. The service technician disassembled and reassembled my vehicle in good time with no mishaps. Pricing is a bit high but the diagnostic fee was priced The service technician disassembled and reassembled my vehicle in good time with no mishaps. Pricing is a bit high but the diagnostic fee was priced fairly compared to other VW dealerships. More

Excellent I enjoyed the visit I will not do any more surveys for you. I resent you making me write 15 words surveys for you. I resent you making me write 15 words More

Jesse was very good as well as technician video was informative as well as helpful in determining plan of action to determine next steps. informative as well as helpful in determining plan of action to determine next steps. More

Everything was done within a timely manner. Communication could’ve been better between James and the dealership. I was left without a car for a day when I was told I would be back in my car By Communication could’ve been better between James and the dealership. I was left without a car for a day when I was told I would be back in my car By the end of the day. Otherwise, they took good care of my car and fixed the issue at hand More

Great service and fair prices. This is my new dealer for my VW ID4, even though I bought my car elsewhere. This is my new dealer for my VW ID4, even though I bought my car elsewhere. More

They are always pleasant and helpful. The waiting area is comfortable and full of drinks and snacks. The waiting area is comfortable and full of drinks and snacks. More

Brought my car in for a recall on the drivers side airbag. I have a 2006 Passat. They completed the work and cleaned my car. That was a nice surprise! Didn’t cost anything. And Jesse was very polite t airbag. I have a 2006 Passat. They completed the work and cleaned my car. That was a nice surprise! Didn’t cost anything. And Jesse was very polite through the entire process. Thank you! More

Bought three new Volkswagens in last twenty years and often used service department. Very pleased with north Penn imports often used service department. Very pleased with north Penn imports More

James was very helpful and professional from the beginning to the end. He made sure I had everything I need and that I understood the process. beginning to the end. He made sure I had everything I need and that I understood the process. More