North Penn VW - Service Center

Joe was very respectful and knowledgeable. he was recommended by my daughter Traci who purchased a car with recently he was recommended by my daughter Traci who purchased a car with recently More

I am a customer of this dealership, and I appreciate the quality of their services , they alway s offer option and flexibility for service and payment quality of their services , they alway s offer option and flexibility for service and payment More

These guys have always been very good to me ever since I first bought my car there about 5 years ago. Always top notch service, they don't make me gouge my eyes out with labor costs and they always make sur first bought my car there about 5 years ago. Always top notch service, they don't make me gouge my eyes out with labor costs and they always make sure I have a loaner when I need it. They always do a good job with the service too, and I've never had my GTI leave me stranded in their care. More

Had my 2017 Jetta in for State Inspection and 30000 mile service. It was very easy to schedule and Jesse kept me informed about the status of the service. I am very pleased with the results. service. It was very easy to schedule and Jesse kept me informed about the status of the service. I am very pleased with the results. More

Always great personal attention and quality service from all of the team at North Penn. Thank you. all of the team at North Penn. Thank you. More

Liked communicating through text. Made it simpler. Easy to work with and set up appointments. Made it simpler. Easy to work with and set up appointments. More

I made an appointment ( I did not talk to James for the appt)for an issue after a service recall and when I arrived the next day for service , there was no appointment or info in the system. . James didn’t appt)for an issue after a service recall and when I arrived the next day for service , there was no appointment or info in the system. . James didn’t address this until I asked about it More

Always helpful and always prompt. Nothing but good things to say about North Penn VW. Love my GLI! Nothing but good things to say about North Penn VW. Love my GLI! More

Had to get a new key programmed. My experience started with Chase in the parts dept. He was super helpful. He ordered the key and explained the whole process. Once the key arrived, I My experience started with Chase in the parts dept. He was super helpful. He ordered the key and explained the whole process. Once the key arrived, I took the car into the service dept where Jesse had it done in a1/2 hour. The only VW issue that I am very unsatisfied with is “ why did the key break in the first place?” Subpar VW parts? More

First time leasing a VW and I have had nothing but great service when visiting the dealership. Very communicative and very easy. service when visiting the dealership. Very communicative and very easy. More