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North Penn VW - Service Center

Colmar, PA

4.7
1,693 Reviews

1,693 Reviews of North Penn VW - Service Center

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January 31, 2025

I never have any problem with the work done to my Touareg it's the time it takes to repair. In the past I failed to express how I needed my car repaired faster, but James and have arranged to work to get thi More

by Paulie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bangor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

They professional, clear and succinct in communicating about communicating the details of the recommended repairs and the cost. More

by chbaker2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Welcoming and warm with useful amenities, clean and comfortable. Would love for my car to be called back in. I got a lot of work done for my job. More

by DAVIDSTAUFFER0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

The appointment app ne3eds a easier way to work. if you change, something it is still on what you scheduled. More

by ALEXPAVEL213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

The work on my car was performed expertly and timely. The personal was knowledgeable and friendly. More

by ID.4 2023 driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bangor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Emphatic about getting the vehicle running to its optimal shape. The staff at noryh penn are friendly and kind. More

by MYRIACHILD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

Very helpful and caring , took care of my concerns and understood the importance of my situation. More

by TAMARRAG26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Notarianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Attentive, Pleasant, kept me informed throughout the time needed to repair the recall needed to be performed on the car. Offered a car wash voucher locally. More

by Carenpuschak
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bangor
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

The service was ok. There were delays for a few days and they didn’t even look at the front bumper damage that I called a head on and reminded them twice. More

by NBellizzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bangor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

North Penn VW responded

Good Morning Mr. Bellizzie, Thank you for your recent visit to our Volkswagen dealership. I apologize that the requested estimate was not completed while your Tiguan was here for service. I reached out to you this morning via text so we can collect some photos and provide you a full repair estimate. I look forward to hearing back from you. Sincerely, Ken Benton Service Manager 267-956-1145

January 18, 2025

James took care of me from beginning to end. Explained everything I also listen to him talk to other customers explaining their problems which was unbelievable! Outstanding knowledge. More

by SAL4130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Bangor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

North Penn VW responded

Thank you for taking the time to provide feedback on Jim! It's great to hear he offered you an exceptional experience!

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