North Penn VW - Service Center

Service was great! I was greeted upon arrival, directed to the cozy lounge and out if there in no time. I also want to give a huge shout out and thanks to Chase in Part I was greeted upon arrival, directed to the cozy lounge and out if there in no time. I also want to give a huge shout out and thanks to Chase in Parts. He was a life saver with helping me get the correct key cut and remote ordered. Parts departments are usually a nightmare but Chase shuts that stereotype right down! Thank you North Penn VW! More

Honest and courteous. They explained in simple terms. They also washed my car after service. Glad I called them for service. They explained in simple terms. They also washed my car after service. Glad I called them for service. More

I have been doing business with North Penn VW for nearly 20 years. They are the best. 20 years. They are the best. More

I had an enjoyable experience at the dealership. The atmosphere was inviting, with the entire facility kept exceptionally clean. The staff members were friendly and approachable, eager to assist wit The atmosphere was inviting, with the entire facility kept exceptionally clean. The staff members were friendly and approachable, eager to assist with any questions I had. They took the time to ensure I felt comfortable and informed throughout the process. Overall, it was a positive visit that made car shopping feel more pleasant and less stressful. However, My service is still incomplete as I am missing the key fob, which has been on back order for a month. I have not received any updates, and I believe communication could be improved. More

Both Jesse and Erin are true professionals. Not only are they courteous, but they are well informed and a pleasure to work with. Not only are they courteous, but they are well informed and a pleasure to work with. More

First time using the dealership, friendly and great customer service. Had a good experience and will be back customer service. Had a good experience and will be back More

Great sales department that was low pressure. Plenty of inventory to choice from and a relatively quick sales process. Plenty of inventory to choice from and a relatively quick sales process. More

Left the car for inspection and they drove me home, called when finished, and arranged a pickup. Very pleasant experience. called when finished, and arranged a pickup. Very pleasant experience. More

I am very pleased A a a a a a a a a a a More

They gave me a good deal on my car and when i had a mechanical issue they fixed it a few days later. mechanical issue they fixed it a few days later. More