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North Penn VW - Service Center

Colmar, PA

4.7
1,717 Reviews

1,717 Reviews of North Penn VW - Service Center

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April 22, 2025

Organized, consistent and professional. That's it for now. The best, the best ,the best that's it. More

by RUSSELLJOELL3
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Trotter
April 15, 2025

Friendly, convenient service Reliable mechanics with great communication and customer service Convenient shuttle service is also a big plus. More

by GEOFFREY.DIFULGO
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Trotter
April 15, 2025

Everytime I problem with my car I call them and Jesse does the best job to help it any situation and keeps me updated with my car. It’s really great dealing with him. More

by VINCEG3389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Bangor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

North Penn VW responded

Thank you so much for the kind words! We're thrilled to hear that Jesse has been able to take great care of you and your vehicle. We truly appreciate your trust in us, and we'll be sure to pass along your wonderful feedback to him. It's always our goal to make every experience smooth and stress-free! 🚗✨

April 11, 2025

North Penn VW has made getting your car serviced a simple. affordable., and pleasant experience. More

by arnoldleibovitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

North Penn VW responded

Thank you so much, Arnold! We're thrilled to hear that your service experience at North Penn VW was simple, affordable, and pleasant. Our team works hard to make every visit as smooth and stress-free as possible, and it means the world to know we hit the mark with you. We truly appreciate your kind words and look forward to seeing you again! 🚗💙

April 06, 2025

James was a great help I would definitely recommend this service department. Very friendly team More

by KPLANT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Bangor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

North Penn VW responded

Thank you so much, KPLANT2! 😊 We're so glad to hear that James and the team were able to assist you. We truly appreciate your kind words and your recommendation! Our team is always here to provide excellent service, and it's great to know we met your expectations. Looking forward to seeing you again soon! 🙌🚗

April 04, 2025

Easy scheduling. Video of service helpful. Communicated throughout process. Took care of an issue quickly. More

by Noodle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bangor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

North Penn VW responded

Thank you, Noodle! 😊 We're so glad to hear that you had a smooth experience with scheduling and that the service video was helpful. We always strive to keep you informed and take care of any issues quickly. Your feedback means a lot, and we’re here for you whenever you need us! 🙌🚗

April 02, 2025

Major warranty repair (replaced engine), and was kept well informed by James as well as receiving the car back ahead of schedule and running perfectly once again! More

by CHARLIE82
Recommend Dealer
Yes
Employees Worked With
James Bangor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Bangor
Apr 11, 2025 -

North Penn VW responded

Thank you, CHARLIE82! 😊 We’re so glad to hear that James kept you informed throughout the process and that your car is running perfectly again! It’s great to know we were able to get you back on the road ahead of schedule. Your trust in us means a lot, and we’re always here if you need anything in the future! 🙌🚗

March 31, 2025

Very professional dealership with knowledgeable and friendly employees! Diagnostic was completed and work was finished in a very timely manner-same day! More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

This dealership is one of the most friendly teams I have experienced. They are always first to say hello and make sure I’m satisfied when I pick up. Also make sure the car has been washed or give me a coupo More

by PHILLY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Notarianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

I had a very good experience when having my vehicle repaired at the dealership. Very good service work and communication throughout the repair process. Thank you! More

by m_palilonis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Miller
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