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North Penn Mazda - Service Center

Colmar, PA

4.8
1,986 Reviews

1,986 Reviews of North Penn Mazda - Service Center

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December 17, 2022

Not happy. Took 2 hours for a simple oil change and it tried to get roped into paying out the xxx for the most random xxxx More

by Notcomingback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Dec 20, 2022 -

North Penn Mazda responded

Dear Notcomingback, I would like to first personally thank you for your business, and also apologize that you did not have a fully satisfactory experience at our dealership. In order to look into this issue, can you please provide me some details about your visit such as your name, and date of visit? I am here to help and hope to provide a resolution. Respectfully, Amanda Young

December 15, 2022

I went in for a regular service check-up. Staff was prompt and friendly. And I was in and out in under an hour which I’ve never experienced at other regular service check-ins. More

by rjcuse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2022

Ananda and Will are great and knowledgable. The service department is always accomidating. Love the walk through videoes. Work is always completed in a timely manner. Love this dealership. More

by ldevicaris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2022

The service video is a great idea. The car wash is always appreciated. Check out is always easy. More

by tkmazda3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2022

They were nice enough to squeeze me in for 4 new tires on a Saturday with no appointment, which was fantastic for me because I now live ~2 hours away. More

by phiragirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2022

I find this dealership to be consistently professional on every visit. Prompt and courteous interaction is always comforting, along with the diagnostic maintenance. Special thanks to Will Jones who demonstra More

by Spinwise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2022

Was impressed with the attention to detail and personal consideration they showed in my first service visit. More

by easternsing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2022

Great service n parts dept! !!! Ppl r friendly and helpful. Always a great service. Will is awesome. More

by YKIM4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2022

Wil was very kind and helpful. Expected wait time was what was quoted. Will be back More

by CONNIE7861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2022

First dealer that I visited and everything went great! Very pleased with Service and Keith Fleuhr More

by sandyssecondact
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Fluehr
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