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North Penn Mazda - Service Center

Colmar, PA

4.8
1,925 Reviews

1,925 Reviews of North Penn Mazda - Service Center

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June 07, 2024

I was so pleased the car I seen, and on your lot was still available the day I came in. Bought it, and very happy with my decision. Stephan was a good salesman. Very professional and funny. Thanks to More

by MCREYNOLDS231
Service Time
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Neith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephan Dasneves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Ventresca
June 07, 2024

Service is always prompt and reps are courteous and professional. I never feel that they are trying to upsell me on services I don’t need. More

by ANNA.SERVATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

They fixed my problem, and even fixed an unknown problem for me that was covered under warranty, couldn’t be happier with my visit More

by BRENDANM52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Wimmer, Dominic Ventresca
June 05, 2024

There was clear Communication. Service was done in a timely manner. Price was good and car was washed More

by JOSEPH.DINAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Neith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Ventresca
June 04, 2024

Overcharged me for very basic services. Do not plan on getting my car serviced there again. More

by richervin26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Ventresca
Jun 04, 2024 -

North Penn Mazda responded

Mr. Ervin, I am sorry to hear that you feel we overcharged you for your service. I appreciate you bringing this to our attention and I would like the opportunity to discuss this with you further. If you would please call me at the number listed below or respond to the email I sent you. I look forward to speaking with you. Sincerely, Amanda Young North Penn Mazda Service Manager 267-956-1160 amanda@northpennmazda.com

June 04, 2024

Very professional and responsive. Good customer service. Would recommend to others. Happy with my experience. More

by JOSH.H.MELTZER
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Fluehr
June 04, 2024

We use Vinny Dinardo Not Will, and Vinny is awesome. I would recommend him to everyone. More

by DAWNNUGE
Recommend Dealer
Yes
Employees Worked With
John Sell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Denardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

First ever dealership charging 3% on credit card, not good . You need to paid cash or check card. More

by doanut97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wil Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

North Penn Mazda responded

Doanut97, I am sorry to see that you are unhappy with your recent visit to our service department. North Penn has just recently adopted this policy in lieu of raising our prices as other businesses have. We do provide the option to use cash, check or a debit card without incurring the surcharge, which I noticed you used when you were here this week. If you would like to discuss this with me further, please don't hesitate to reach out to me directly. Sincerely, Amanda Young North Penn Mazda Service Manager amanda@northpennmazda.com 267-956-1160

June 04, 2024

This dealership is always clean, my agent is ALWAYS nice and professional. I really like the video sent from the mechanics working on the vehicle, this is a great service. No complaints ever. More

by MY2CATSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

Bravos to Will. Great accommodating disposition to match the great service he has always provided. He is a great asset to North Penn! Tom Friedman More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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