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North Penn Mazda - Service Center

Colmar, PA

4.8
1,861 Reviews

1,861 Reviews of North Penn Mazda - Service Center

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April 20, 2024

Very thorough, professional and addresses any potential issue quickly. Great customer service from the sales dept. to service! More

by SFINAN3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Denardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

Very friendly and helpful. Service representative found a way to save us $50 on the repair. More

by srfesop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2024

Service Department is very caring, relaxed and thorough. And the video of the work done was amazing! Thank you. More

by BANANALUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Ventresca
April 13, 2024

The CS person Tim is very nice. He gathered all the information on my requirements and then he carefully choose a car and delivered it to me in a timely fashion. More

by MUHAMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Ventresca
April 13, 2024

I experienced professional service along with courteous personal service from everyone at the location. The shuttle service was needed and both drivers were friendly and polite. More

by renn_j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Ventresca
April 11, 2024

Organized welcoming,accommodating expediting, preparedness no pressure felt,accurate timing,tech was on point,reasonable pricing. More

by GUYZIMMARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Ventresca
April 11, 2024

There was an issue during my inspection where I had to come back and something was found the second time but not the first. I wasn’t feeling very confident in the dealership, but they made good on it and More

by Erica Brooke Gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Young, Dominic Ventresca
April 11, 2024

Very impressed with the speedy service when I called in for mechanical issues happening with my car. Much appreciation! More

by LISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Treated very well by staff. Not happy that part required for repair was not in stock and told that Mazda corporation could not supply a time frame for arrival More

by sharongorrell
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Ventresca
April 10, 2024

I appreciated how quickly they were able to get my car in for repairs. The video showing what they were doing to the car was very helpful as well. Overall, a great experience! More

by M_KETNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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