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North Penn Mazda - Service Center

Colmar, PA

4.8
1,860 Reviews
Call Service Center (215) 822-1361

1,860 Reviews of North Penn Mazda - Service Center

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June 04, 2024

First ever dealership charging 3% on credit card, not good . You need to paid cash or check card. More

by doanut97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wil Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

North Penn Mazda responded

Doanut97, I am sorry to see that you are unhappy with your recent visit to our service department. North Penn has just recently adopted this policy in lieu of raising our prices as other businesses have. We do provide the option to use cash, check or a debit card without incurring the surcharge, which I noticed you used when you were here this week. If you would like to discuss this with me further, please don't hesitate to reach out to me directly. Sincerely, Amanda Young North Penn Mazda Service Manager amanda@northpennmazda.com 267-956-1160

June 04, 2024

We use Vinny Dinardo Not Will, and Vinny is awesome. I would recommend him to everyone. More

by DAWNNUGE
Recommend Dealer
Yes
Employees Worked With
John Sell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Denardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 04, 2024

Very professional and responsive. Good customer service. Would recommend to others. Happy with my experience. More

by JOSH.H.MELTZER
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Fluehr
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June 04, 2024

Bravos to Will. Great accommodating disposition to match the great service he has always provided. He is a great asset to North Penn! Tom Friedman More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 04, 2024

This dealership is always clean, my agent is ALWAYS nice and professional. I really like the video sent from the mechanics working on the vehicle, this is a great service. No complaints ever. More

by MY2CATSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 02, 2024

Excellent service by Caitlin and dealership was convenient, clean and quality. Loved the waiting area and the free coffee. More

by garyd119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 02, 2024

Greg service department and adviser will be returning again to have work done and service More

by zomberg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

North Penn Mazda responded

Mr. Zomberg, I am sorry to see the 1 star review that you left. I would like to know more about your experience and what we can do to change this into a 5 star review. If you would like to discuss this with me further, please call me at 267-956-1160 or email me at amanda@northpennmazda.com so we can make this right for you. I look forward to speaking with you and hope you have a great day. Sincerely, Amanda Young North Penn Mazda Service Department

Jun 03, 2024 -

zomberg1 responded

I did not give a one star review everything was 5 star Idont understand how this happen. Everything was great.

June 01, 2024

I have used them now for everything from sales, service, inspection and (unfortunately) collision damage from a fender bender. They are simply the best in every department. I have never worked with a car More

by JWCRAVEN2613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Ventresca
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May 31, 2024

My experience was very good, I have no complaints. They make it very easy and accommodating More

by vmagarity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024

Excellent! !! Great Service! Great People! Great All Around Experiences! I give them the Highest Rating! More

by thenrowns1@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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