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North Penn Mazda - Service Center

Colmar, PA

4.8
1,845 Reviews

1,845 Reviews of North Penn Mazda - Service Center

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January 31, 2019

Pro-active team Much to my surprise, the car did not start during a cold snap at 12 deg. Thank full for the work and effort to jump start the car to get it into the g More

by Bergers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilkins Jones
Feb 05, 2019 -

North Penn Mazda responded

We are glad we could get you back on the road quickly and prevent you from having an issue down the road! Thank you for the positive feedback you have shared.

January 31, 2019

Just Excellent Will was great. Got me right in. Had my inspection and oil change done within an hour. I will go therefor all my service needs More

by phiam4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil in service dept.
Feb 05, 2019 -

North Penn Mazda responded

Thank you for sharing your experience with Wil. We appreciate you sharing the positive feedback with us.

January 31, 2019

Always great! Been coming here for years. Both sales and service are phenomenal. Really great people and breaks the typical stereotype of a car dealership. Wouldn More

by V.PULIZZANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will. In service. Most of my contacts are with Will. Great all around. , Brent Freid
Feb 05, 2019 -

North Penn Mazda responded

Thank you Mr. Pulizzano for taking the time to share your experience with us. We strive for 100% customer satisfaction and it appears out sales and service teams have acheived that with you! We look forward to seeng you at your next service visit.

January 23, 2019

PA State Inspection & Emission Inspection Started the inspection at the scheduled time and finished in a reasonable time They made some suggestions for maintenance items to be performed but di More

by rkurnik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
Feb 05, 2019 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us. We appreciate the feedback. We look forward to seeing you at your next service visit!

January 22, 2019

Quick and painless. I Loved the service and new video from technician analyzing my vehicle needs. Will Jones is a great asset. I strongly recommend North Penn Mazda. More

by GABE622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Oestreich
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2019

always a pleasure service is always a pleasure at north Penn Mazda. they treat you with respect, courtesy and as if you a part of their team. the job is always done rig More

by MA.RIOTTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Oestreich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Neith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2019 -

North Penn Mazda responded

Thanks for being such loyal customers over the years! We will see you soon to upgrade those Mazda's! - Kyle Neith

January 17, 2019

Service Always feels like family when i come into the Dealership! Caitlin knew I was not feeling well and she got me out earlier than I expected! Thank you Ca More

by janetfull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2019 -

North Penn Mazda responded

Thank you for sharing your experience with us Janet! You have certainly become part of the North Penn family over the years. We look forward to you next visit with us and we can't wait to see what you have crocheted by then! :)

January 17, 2019

Maintenance and More Great dealership, Easy access for appointments. Friendly, efficient employees. Will and Caitlin always take care of me. Like the video feature from More

by BMK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Jones, and, Steve in the Service Department
Feb 05, 2019 -

North Penn Mazda responded

Thank you for the positive feedback! We appreciate you taking the time to share your experience with us and we look forward to seeing you at your next service visit!

January 16, 2019

Always helpful Everyone is quick and kind. Courteous and well mannered. I absolutely love the new video feature as well!!! I love to be able to watch and learn more More

by DANAYELLOW44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : In rentals
Jan 17, 2019 -

North Penn Mazda responded

Thank you for the kind words. We appreciate you taking the time to share your experience and we look forward to your next visit with us!

January 16, 2019

long inspection dropped car off on Monday night for an 8:30 am Tuesday appt to have state inspection done. car was not ready until after 3pm on Tuesday. seems a l More

by JOHNLAURICELLA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2019 -

North Penn Mazda responded

Thank you for sharing your experience with us. The appointment that you schedule is the time to meet with the advisor and if you have the car scheduled as a drop off, we get it in throughout the day. If there is a specific time you would like the car back, we just ask that you let us know and we can meet that request. I apologize that this was not explained to you when you scheduled your appointment. We do hope we will see you at your next service visit and if there is anything I can do or if you have any questions, please contact me at 267-956-1160. Amanda Young, Service Manager

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