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1,975 Reviews of North Penn Mazda - Service Center
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October 31, 2019
Screw in new car tire The rep at the service counter was very informative regarding what steps would be taken and thankfully the tire was not punctured. Staff friendly an The rep at the service counter was very informative regarding what steps would be taken and thankfully the tire was not punctured. Staff friendly and knowledgeable. More
by MARILYN.TABER
Verified Customer
October 23, 2019
Excellent service Everyone is always and friendly when I take my car in for service. It was raining and Caitlyn actually went out and pulled my car to the door! Everyone is always and friendly when I take my car in for service. It was raining and Caitlyn actually went out and pulled my car to the door! More
by PS91LAM
Employees Worked With
October 18, 2019
Another great experience We have been using North Penn Mazda for over 30 years (although our current CX5 was not purchased there, another story). The service department never We have been using North Penn Mazda for over 30 years (although our current CX5 was not purchased there, another story). The service department never fails to deliver. From the quality of work to their honesty More
by JCSUNCHASR
Employees Worked With
October 11, 2019
OUTSTANDING!!! AS CLOSE TO PERFECTION AS YOU CAN GET!!! Caitlin Landis is the best!! She took care of everything and kept me informed every step of the way. Offered outstanding advise too! The service de Caitlin Landis is the best!! She took care of everything and kept me informed every step of the way. Offered outstanding advise too! The service department at North Penn Mazda exceeds, over and above, quality and exceptional service. We’ve never been disappointed. Car is finished when they tell you it will be, problem encountered, they let you know immediately! We own 4 brand new CX5’s, we just love our cars and NORTH PENN MAZDA!!! Amanda Young always remembers our names, they all do and I couldn’t end this review without mentioning our Amazing Sales Rep, Vinny DeNardo!!! More
by KLJPHARO55
October 10, 2019
CX-9 20K Service Amanada and her Team do an excellent job! Worked with Caitlin this time, but they all treat you professionally and make sure you understand and get th Amanada and her Team do an excellent job! Worked with Caitlin this time, but they all treat you professionally and make sure you understand and get the best value for their service. More
by Rmcrae
October 09, 2019
20K checkup I liked the video showing me what condition brakes etc. we’re in while they serviced the rest of the car. The service was complete and efficient. I liked the video showing me what condition brakes etc. we’re in while they serviced the rest of the car. The service was complete and efficient. More
by Mazda 6
Employees Worked With
October 09, 2019
Excellent service Great customer service and excellent car care! Love that they included a video of the problem with my car!! Allowed me to make an informed decision. Great customer service and excellent car care! Love that they included a video of the problem with my car!! Allowed me to make an informed decision. More
by MMDNO
Employees Worked With
October 09, 2019
Efficient, courteous, pleasant personnel The service rep, Will Jones, was very pleasant and efficient. The cost of the service was discounted because if low mileage since last year. Looking f The service rep, Will Jones, was very pleasant and efficient. The cost of the service was discounted because if low mileage since last year. Looking forward to additional service there. More
by RDMBBYRNES
Employees Worked With
October 08, 2019
Perfect I could not have asked for better service. I was kept up to speed on the repair and they picked me up to get the car which saved me a lot of time. I could not have asked for better service. I was kept up to speed on the repair and they picked me up to get the car which saved me a lot of time. More
by JPARKER1959
October 03, 2019
Cx9 20,000 Mile Service As usual, Amanda’s Team did an excellent job. Cathie checked me in and kept me appraised of the needed service. Really like the video service updates. As usual, Amanda’s Team did an excellent job. Cathie checked me in and kept me appraised of the needed service. Really like the video service updates. It makes the experience more personal. They even provided a loaner car and that whole process with Laura went smoothly. The checkout with Katlyn easy, as she had everything prepared correctly. I really like working with this Team More
by JMCRAE2
