North Penn Mazda - Service Center

Excellent Great customer service as always! Wil Jones is great at his job very professional and very helpful, I will continue to do Business here even tho it i Great customer service as always! Wil Jones is great at his job very professional and very helpful, I will continue to do Business here even tho it is a 45 minute drive from my house. More

Mazda CX5 Wil Jones handled my 5K service friendly and professionally. He is my go to person whenever I come in for service. He is courteous and knowledgeable. Wil Jones handled my 5K service friendly and professionally. He is my go to person whenever I come in for service. He is courteous and knowledgeable. More

Always great service I have used North Penn Mazda for service many times now. They are very accommodating from getting me on my way promptly when I wait or giving me a com I have used North Penn Mazda for service many times now. They are very accommodating from getting me on my way promptly when I wait or giving me a complimentary rental if I drop my car off and get on my way. I love the free car wash coupon with each visit also! More

Recall service The service department was awesome. I would recommend them to anyone. Very professional and job done right the first time. I will return for future se The service department was awesome. I would recommend them to anyone. Very professional and job done right the first time. I will return for future service More

Squirrels decided to move in to my engine compartment Heard banging around coming from under the hood. Popped it open and took a look. Saw 2 beady eyes looking back at me. Squirrels nest!! I didn't know w Heard banging around coming from under the hood. Popped it open and took a look. Saw 2 beady eyes looking back at me. Squirrels nest!! I didn't know what to do so I took it to the service center. They blew the engine out and cleaned up the awful mess those rodents left behind. Thankfully there was no serious damage. More

Acceptable I feel that the experience at north penn Volkswagen was superior to the experience so far at north penn Mazda. Sorry that I could not give a better re I feel that the experience at north penn Volkswagen was superior to the experience so far at north penn Mazda. Sorry that I could not give a better review. More

Purchase of additional smart key Other than the cost of the key and cost to link it to the vehicle, the service was very good. $165 for a key is an expensive key! Otherwise the se Other than the cost of the key and cost to link it to the vehicle, the service was very good. $165 for a key is an expensive key! Otherwise the service was prompt and the service desk person was friendly, cordial and professional. More

Oil change, tire rotation Technician kept me informed. Good service, kind staff. Good quality work performed. Got everything done that we went in for. Appreciate kind and profe Technician kept me informed. Good service, kind staff. Good quality work performed. Got everything done that we went in for. Appreciate kind and professional manner. More

Rear Brake Job I had my rear brakes and rotors replaced, They did a good job but they missed a minor Adjustment for the parking brake and the Parking brake is par I had my rear brakes and rotors replaced, They did a good job but they missed a minor Adjustment for the parking brake and the Parking brake is part of the braking system and Should have been checked before the releasing The car back to the customer. I did take my car Back to them the next business day and they fixed The issue with in ten minutes all in all still a good experience I been dealing with that Mazda dealership Since 2013 when I purchased my Cx9 and it's been A Great relationship... GO MAZDA!!! More

Horrible experience We turn the car in for hail damage ....repairs were to take up to 2 weeks maximum , we are now into the second month and car is still there .... we tr We turn the car in for hail damage ....repairs were to take up to 2 weeks maximum , we are now into the second month and car is still there .... we tried to pick the vehicle 3 or 4 times now and there is always something they forgot to do or new scratches.... do not recommend it to anyone. More