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North Penn Mazda - Service Center

Colmar, PA

4.8
1,975 Reviews

1,975 Reviews of North Penn Mazda - Service Center

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January 17, 2020

Great people with positive attitudes and quick response. I went in for tire rotation and oil change and was taken on time and out quickly. More

by SMARVILL0
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Denardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

North Penn Mazda responded

Thank you so much for sharing your experience with North Penn Mazda and Wil and Vinny. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We look forward to helping you in the coming years.

January 15, 2020

The service at North Penn Mazda is always excellent. I love the fact that I can get a loaner, and the staff is always friendly and professional More

by Paroadie
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

North Penn Mazda responded

Hearing that you had “excellent” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing North Penn Mazda and we look forward to serving you for many years to come!

January 13, 2020

AlwAys reliable, friendly and competent service. I especially appreciate that although I did not have an appointment, North Penn fit me in and also took care to complete the upcoming routine maintenan More

by CHERYLHORSEY
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

North Penn Mazda responded

Hearing that you had such a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing North Penn Mazda!

January 13, 2020

Great place to buy a Mazda, the staff are the nicest they r always friendly and answer our questions. We would recommend them to everyone. More

by ANNSWIDER50
Recommend Dealer
Yes
Employees Worked With
Dan Oestreich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Neith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Freid
Jan 15, 2020 -

North Penn Mazda responded

Thank you Ann for taking the time to share your experience with us. We appreciate the 5 star review and look forward to seeing you at your next visit.

January 11, 2020

Always great service! Been a customer since the 90s, have lived in the Exton area since 2005 but always come back to North Penn for service and new cars! They are the best! More

by Northpennfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

North Penn Mazda responded

Thank you Elaine for your kind words. You have become part of our family at North Penn. We appreciate you driving to us for all of your service needs and we look forward to continuing our relationship over the coming years!

January 08, 2020

I have nothing but good words to say about this dealership. I am very happy with my 2019 CX-5. We had no wait to get it in for service and the employees here are very friendly yet professional! More

by PYRSRGR8
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Catie. We will be sharing your feedback amongst our team and we look forward to seeing you at your next visit!

January 08, 2020

Great Customer Service from the start of the process till the end. Salesman John Sell Worked with me on the price of the Cx 5 As well as my trade in of a Honda Fit. After we took ownership of the CX5 Jo More

by TPOPO
Recommend Dealer
Yes
Employees Worked With
John Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Neith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Freid
January 03, 2020

Replaced a temporary airba The work was completed at the scheduled and estimated time. All employees were helpful and courteous. The waiting room and facilities were appropria More

by kweibel719
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

North Penn Mazda responded

We appreciate you taking the time to share your experience with us. Our goal is 100% customer satisfaction and it appears at though we have achieved that with you at your visit. We look forward to working with you again in the future!

January 02, 2020

Excellent service Got a last minute appointment and was pleasantly pleased with the thorough service. Waiting area was clean and very quiet . Complimentary beverages More

by Fitzpops
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Catie Landis. We will be sharing your feedback amongst our team. We look forward to seeing you at your next service visit!

December 30, 2019

Warranty did not cover repair Since the seat was in the locked position , it was necessary to take the seat apart to see why. Because a cable was twisted in the seat, and not brok More

by Eagles64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

North Penn Mazda responded

Dear Eagles64, I would like to first personally thank you for your business, and also apologize that you did not have a fully satisfactory experience at our dealership. In order to look into this issue, can you please provide me some details about your visit such as your name, and date of visit? I am here to help and hopefully to provide a resolution. Respectfully, Amanda Young amanda@northpennmazda.com 267-956-1160

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