1,927 Reviews of North Penn Mazda - Service Center
Great Repair Work My mazda had a strange crackling noise that sounded like it was coming through the windshield. The mechanic Will was able to find the cause and fix it My mazda had a strange crackling noise that sounded like it was coming through the windshield. The mechanic Will was able to find the cause and fix it within a few hours and kept me up to date throughout the whole process. Great customer service! More
First Service The service department was very accommodating and provided a loaner! They did the service quickly and efficiently, I will definitely return for future The service department was very accommodating and provided a loaner! They did the service quickly and efficiently, I will definitely return for future service for my vehicle and my wife’s. More
Screw in new car tire The rep at the service counter was very informative regarding what steps would be taken and thankfully the tire was not punctured. Staff friendly an The rep at the service counter was very informative regarding what steps would be taken and thankfully the tire was not punctured. Staff friendly and knowledgeable. More
Excellent service Everyone is always and friendly when I take my car in for service. It was raining and Caitlyn actually went out and pulled my car to the door! Everyone is always and friendly when I take my car in for service. It was raining and Caitlyn actually went out and pulled my car to the door! More
Another great experience We have been using North Penn Mazda for over 30 years (although our current CX5 was not purchased there, another story). The service department never We have been using North Penn Mazda for over 30 years (although our current CX5 was not purchased there, another story). The service department never fails to deliver. From the quality of work to their honesty More
OUTSTANDING!!! AS CLOSE TO PERFECTION AS YOU CAN GET!!! Caitlin Landis is the best!! She took care of everything and kept me informed every step of the way. Offered outstanding advise too! The service de Caitlin Landis is the best!! She took care of everything and kept me informed every step of the way. Offered outstanding advise too! The service department at North Penn Mazda exceeds, over and above, quality and exceptional service. We’ve never been disappointed. Car is finished when they tell you it will be, problem encountered, they let you know immediately! We own 4 brand new CX5’s, we just love our cars and NORTH PENN MAZDA!!! Amanda Young always remembers our names, they all do and I couldn’t end this review without mentioning our Amazing Sales Rep, Vinny DeNardo!!! More
CX-9 20K Service Amanada and her Team do an excellent job! Worked with Caitlin this time, but they all treat you professionally and make sure you understand and get th Amanada and her Team do an excellent job! Worked with Caitlin this time, but they all treat you professionally and make sure you understand and get the best value for their service. More
20K checkup I liked the video showing me what condition brakes etc. we’re in while they serviced the rest of the car. The service was complete and efficient. I liked the video showing me what condition brakes etc. we’re in while they serviced the rest of the car. The service was complete and efficient. More
Excellent service Great customer service and excellent car care! Love that they included a video of the problem with my car!! Allowed me to make an informed decision. Great customer service and excellent car care! Love that they included a video of the problem with my car!! Allowed me to make an informed decision. More
Efficient, courteous, pleasant personnel The service rep, Will Jones, was very pleasant and efficient. The cost of the service was discounted because if low mileage since last year. Looking f The service rep, Will Jones, was very pleasant and efficient. The cost of the service was discounted because if low mileage since last year. Looking forward to additional service there. More