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North Penn Mazda - Service Center

Colmar, PA

4.8
1,975 Reviews

1,975 Reviews of North Penn Mazda - Service Center

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January 31, 2020

Excellent service as always at North Penn! Very professional, honest service department at North Penn. Wil is very professional and a pleasure to deal with. I will return to North Penn next tim More

by MFGIORDANO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

North Penn Mazda responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Wil, Catie and Amanda were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

January 31, 2020

Excellent Service, as Always! Everyone is always friendly and professional. great experiences from purchasing through Tony Hamilton and servicing through Amanda and Wil. Great staf More

by MARKMODICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Freid
Feb 04, 2020 -

North Penn Mazda responded

Thank you so much for sharing your experience with North Penn Mazda and the service department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

January 28, 2020

I am on my 3rd CX5 and throughout all the years and service issues, I have found North Penn to be professional and reputable. When I’ve had issues they were prompt to address them and in a fair manner. More

by LBOCKO
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

North Penn Mazda responded

Thank you Laura! We appreciate you taking the time to share your experience with us. Our goal is 100% satisfaction and it appears as though we have achieved that with you over the years. We look forward to continuing our relationship over the coming years!

January 28, 2020

Everyone in service is really helpful and very accommodating when possible. There is always excellent service and great attention to detail. I always recommend North Penn Mazda for both sales an More

by CHERYLHORSEY
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil. We will be sharing your feedback amongst our team and please come visit us again soon!

January 28, 2020

Quick, pleasant, and welcoming! From the second you walk in the door you are welcomed by friendly faces. My service was quick and easy! I was offered snacks and coffee to enjoy while More

by SCATALINE1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

North Penn Mazda responded

Hearing that you had "A Quick, pleasant and welcoming” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing North Penn Mazda and we look forward to serving you for many years to come!

January 26, 2020

My car was done in a quick and timely matter! Everyone was so nice and I love that they washed my car for me. I didn’t feel pressured to buy or get any other work done. It was overall a great experience! More

by MEGFISCUS118
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

North Penn Mazda responded

On behalf of the North Penn Mazda team, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others and we look forward to servicing your vehicle in the future.

January 25, 2020

It has been a good experience at North Penn Mazda from the time we purchased our vehicle and every time we come in for service. Everyone is so nice and Will always takes the time to explain your service a More

by CLEONARD7678
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Denardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

North Penn Mazda responded

Thank you for taking the time to share your comments and feelings about Wil. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

January 24, 2020

Great group of people. Every person I talk to at this dealership makes me feel like a freind & they're glad to see me. Working with Keith on a possible trade. More

by IVSHIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Fluehr
Feb 04, 2020 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil and Keith. We will be sharing your feedback amongst our team and look forward to seeing you again soon!

January 24, 2020

The Service Department is very helpful specially if Waiting Status is requested. The waiting area is very comfy. The service adviser is very helpful, and explains the service performed More

by RENE3NI
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Catie. We will be sharing your feedback amongst our team.

January 23, 2020

Continuing Good Service 2008 Mazda 5, over 100.000 mile. Only serviced at North Penn. Diagnosed all issues. Good explanation of repairs required, both oral and video. Even pa More

by ROBELLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve (don't know last name)
Feb 04, 2020 -

North Penn Mazda responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits North Penn Mazda with only the best there is to offer. It’s so nice to hear that Catie and Steve helped to make your experience such a positive one. We look forward to seeing the 200,000 mile mark on your Mazda 5!

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