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North Penn Mazda - Service Center

Colmar, PA

4.8
1,927 Reviews

1,927 Reviews of North Penn Mazda - Service Center

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December 14, 2019

oil change service Service Dept. employees are always pleasant and helpful. Work was completed in a timely manner and recommendations for future work were appreciated. More

by PWG938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil and Catie. We will be sharing your feedback amongst our team. We look forward to seeing you at your next service visit.

December 11, 2019

Thoughtful customer service. Caitlin was very thoughtful and patient when listening to my concerns. She also took the time to explain the status of my vehicle and it’s maintenance More

by Jim M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

North Penn Mazda responded

We couldn’t be happier that Catie provided you with a service experience. She is a true asset and we are lucky to have her on the North Penn Mazda Service team. We look forward to seeing you at your next service!

December 11, 2019

amazing as always as someone who is new to the mazda life, i am totally enjoying it! the whole place is filled with an amazing staff. i’ve already had to deal with the More

by Rebecca H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : whoever works at the rental center, they are all great!
Feb 04, 2020 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with not only the sales staff but also the collision center, rental and the service department. We will be sharing your feedback amongst our team and look forward to you seeing you at your next routine maintenance!

December 09, 2019

Excellent Service Everybody was friendly and professional, the service (although basic) was performed promptly and correctly, I've been here many times before and had More

by TSW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember. The young lady at the counter and youg guy at the checkout desk.
Dec 10, 2019 -

North Penn Mazda responded

Thank you for taking the time to share that you have had "Excellent Service" here with us at North Penn Mazda. We appreciate the feedback and look forward to seeing you for your next basic service!

December 09, 2019

Great customer service and they make it feel like home. I choose to do business where they make it easy and that is North Penn Mazda. Thanks Loyal c More

by RSYPULSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Denardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Freid
Dec 10, 2019 -

North Penn Mazda responded

Thank you Ryan for sharing your experience with us. Our goal here at North Penn Mazda is 100% customer satisfaction and it seems as though we have achieved that with you over the years. We look forward to seeing you at your next service!

December 05, 2019

Fast and convenient service! I used the shuttle service to and from work and it was so easy! Service took about 4 hours. Everyone was very kind and professional. More

by MEGAN_WETZEL24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

North Penn Mazda responded

Thank you for taking the time to share your experience here at North Penn Mazda and with Wil. We are glad to hear it was "Fast and convenient service" for you! We look forward to seeing you at your next visit.

December 05, 2019

Very accommodating Wil from service is always so friendly and helpful. He explains everything clearly and the fees are reasonable. I would definitely buy another Mazda f More

by WENDALLS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil. We will be sharing your feedback amongst our team.

December 04, 2019

Very professional and efficient Very customer service oriented. Meet or exceed all expectations. Vehicle service completed when it was advised it would be. Waiting area very clean an More

by RTB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

North Penn Mazda responded

Thank you for the 5 star review! We appreciate you taking the time to share your experience with us and we look forward to seeing you at your next service visit!

November 28, 2019

25Kmi Service As always, Will and his team, were there to help, timely, promptly, politely, attentively with courtesy, respect and smile to keep customer not just s More

by MENDEZ10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen Celec
Dec 04, 2019 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil. We will be sharing your feedback amongst our team.

November 25, 2019

Service Great, reliable, fast service for auto inspection. Take my Mazda 3 here for all needs. Never have an issue getting an appointment. Great customer More

by AJRENNER82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Owad
Dec 04, 2019 -

North Penn Mazda responded

We couldn’t be happier that Catie provided you with a great service experience. She is a true asset and we are lucky to have her on the North Penn Mazda Service team. We look forward to seeing you at your next service visit!

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