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North Penn Mazda - Service Center

Colmar, PA

4.8
1,691 Reviews

1,691 Reviews of North Penn Mazda - Service Center

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October 17, 2018

Service-fuel pump Courteous service, video diagnostics, loaner car, easy to work with, work completed in a timely fashion. Car washed--nice benefit. Always positive e More

by CHURLBRI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilkin Jones-service advisor
Oct 17, 2018 -

North Penn Mazda responded

Thank you for the positive review. I am glad to hear everything went well and as planned while you were here! -Amanda Young

October 17, 2018

5,000 mile check for my Miata Professional, friendly, efficient service. Very nice waiting room with coffee and snacks provided. Provided excellent response to the one question I h More

by INGERPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2018 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us! We hope you are enjoying your Miata and will see you at your next visit!-Amanda Young

October 17, 2018

they fit me in for an oilchange at the last minute After quickly finishing the oil change, the service department checked other things like tires, and were honest able giving it a great report. So I wa More

by BILLDELATORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Colleen Celec
Oct 17, 2018 -

North Penn Mazda responded

We appreciate you taking the time to share your experience with us! We are here for all of your service needs and hope to see you at your next visit!-Amanda Young

October 15, 2018

Great experience - highly recommend Excellent work with video. Work done ahead of time Great loaner vehicle And they applied a money saving coupon I would recommend to friends and f More

by STOUTSANDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2018 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us! I hope you are enjoying the smooth ride with those new tires. -Amanda Young

October 11, 2018

Professional and efficient My experience with North Penn Mazda has been absolutely great...from the purchase of my Mazda 3 to every routine service appointment since. I would r More

by DESCHBACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Denardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

North Penn Mazda responded

We appreciate you taking the time to let us know how we are doing. We will continue to provide you with the best service we can! Thank you. -Amanda Young

October 10, 2018

Professional Efficient Great experience, Service efficient and quick. Appointment online a plus and communication and reminders timely. Would have liked to get the coupons t More

by putt4doe316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

North Penn Mazda responded

Thank you for the review! We appreciate you taking the time to share your experience with us. As for the coupons, if you download the My Mazda App on your phone there are always coupons listed that you can use. If you have any questions please don't hesitate to let me know! -Amanda Young

October 10, 2018

Excel at Customer Service Caitlin and team are always helpful and I never leave disappointed. Accommodating and friendly, I have confidence in bringing my car to NP Mazda. Grea More

by Gritty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Denardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

North Penn Mazda responded

We are glad to hear about your experience. Thanks for taking the time to let us know how we are doing. -Amanda Young

Oct 15, 2018 -

North Penn Mazda responded

Thank you for sharing your experience! We take pride in the customer service we offer here at North Penn. We look forward to seeing your at your next visit!- Amanda Young

October 05, 2018

Friendly staff and great service. The service was quick and staff were attentive to my car needs. The dealership kept me updated on my tire service and provided appropriate feedback on More

by WILLIAMSTEINHAUSER42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

North Penn Mazda responded

We appreciate you taking the time to share your experience. We hope you are enjoying those new tires! Thank you again. -Amanda Young

October 05, 2018

Very courteous... problem not solved The check-in / check-out process was courteous and generally okay. The link to a video was nice, but a little overkill for my small service -- getti More

by WALSHJ07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 06, 2018 -

North Penn Mazda responded

I apologize that you are still having an issue. If there is anything we can do please let Catie or myself know. We want to get it remedied for you as soon as we can. -Amanda Young

October 04, 2018

Great experience. North Penn Mazda and Will always take great care of my car. I can depend on them to fix whatever ails my car, quickly and expertly. More

by WIZARDMCD1322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will and Amanda
Oct 15, 2018 -

North Penn Mazda responded

Thank you for sharing this with us. We are always here when your ailing car is in need...or if you just want to pop in to say hello!-Amanda Young

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