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North Penn Mazda - Service Center

Colmar, PA

4.8
1,982 Reviews

1,982 Reviews of North Penn Mazda - Service Center

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April 22, 2020

North Penn provided a contact free service appointment. Auto inspection and oil change were arranged and completed under safe distancing practices. And, all was done in a professional and cordial manner More

by RETIRE143
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

North Penn Mazda responded

Thank you for taking the time to write about your experience. It is wonderful to hear that the service team was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

April 21, 2020

Very Happy with service Very Happy with the speed of the service, car is fine now, car was ready same day as promised. Would recommend to others the great Mazda service More

by MARS78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil. We will be sharing your feedback amongst our team.

April 21, 2020

It's easy to schedule a service appointment. Service department is very friendly. I will definitely take my car back to North Penn for service in the future. More

by DSW163
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us. We appreciate you taking the time to share your feedback with us!

April 21, 2020

Had a great service experience. The communication was stellar!!!! The actions of the associates involved spoke volumes of consideration and caring. Thank you To all. More

by SANDIELADIEU
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle restored my faith in the service department. I was not disappointed.
Apr 29, 2020 -

North Penn Mazda responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Wil, Catie, Kyle and Amanda were able to provide you with the excellent experience we strive to provide all our customers. Thank you for the second chance Sandie. :)

April 20, 2020

Wil was awesome! I brought my car Saturday for a wait appt. to have a state inspection/emissions/oil change/ spark plugs. He told me about the Mazda essential healthcare workers program now where we can More

by FRANA1221
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

North Penn Mazda responded

Thank you so much for sharing your experience with North Penn Mazda and Wil. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

April 20, 2020

Great service staff! Always very friendly and helpful. We have two Mazda’s in the family and always bring our cars to be serviced here. Thanks to Catie, Wil and all the service advisors and techs at North Pe More

by MIKEHARRIGAN1
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Catie, Wil and all of the team members in the service department. We will be sharing your feedback amongst our team.

April 20, 2020

Setting up an appointment was simply and efficient. I was able to get in within a day of needing assistance. The staff was friendly and professional, addressing all issues and being very accommodating with a More

by AWOLSOLDIER09
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

North Penn Mazda responded

Hearing that you had “a simple and efficient” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing North Penn Mazda in Colmar and we look forward to seeing you at your next visit!

April 20, 2020

Great service as always my favorite Mazda dealership 55 min aways from my house and it’s worth my time to go there. Excellent place More

by LUGONESG83
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil and Catie. We will be sharing your feedback amongst our team and appreciate you traveling to visit us for your service!

April 18, 2020

Very pleased with the service. Wil was very clear & helpful. Was strange being in the temp building but didn’t affect the level of service. More

by Sives
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us. We cannot wait to share our new building with you when the renovations are completed!

April 17, 2020

Car was serviced in a timely manner, I loved the video. I called on a Tuesday and got an appointment for Wednesday. Job well done. More

by AMARIEDEVLIN
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us Ms. Devlin. We appreciate the feedback and look forward to seeing you at your next visit.

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