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North Penn Mazda - Service Center

Colmar, PA

4.8
1,927 Reviews

1,927 Reviews of North Penn Mazda - Service Center

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January 24, 2020

Great group of people. Every person I talk to at this dealership makes me feel like a freind & they're glad to see me. Working with Keith on a possible trade. More

by IVSHIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Fluehr
Feb 04, 2020 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil and Keith. We will be sharing your feedback amongst our team and look forward to seeing you again soon!

January 23, 2020

Continuing Good Service 2008 Mazda 5, over 100.000 mile. Only serviced at North Penn. Diagnosed all issues. Good explanation of repairs required, both oral and video. Even pa More

by ROBELLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve (don't know last name)
Feb 04, 2020 -

North Penn Mazda responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits North Penn Mazda with only the best there is to offer. It’s so nice to hear that Catie and Steve helped to make your experience such a positive one. We look forward to seeing the 200,000 mile mark on your Mazda 5!

January 17, 2020

Great people with positive attitudes and quick response. I went in for tire rotation and oil change and was taken on time and out quickly. More

by SMARVILL0
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Denardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

North Penn Mazda responded

Thank you so much for sharing your experience with North Penn Mazda and Wil and Vinny. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We look forward to helping you in the coming years.

January 15, 2020

The service at North Penn Mazda is always excellent. I love the fact that I can get a loaner, and the staff is always friendly and professional More

by Paroadie
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

North Penn Mazda responded

Hearing that you had “excellent” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing North Penn Mazda and we look forward to serving you for many years to come!

January 13, 2020

AlwAys reliable, friendly and competent service. I especially appreciate that although I did not have an appointment, North Penn fit me in and also took care to complete the upcoming routine maintenan More

by CHERYLHORSEY
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

North Penn Mazda responded

Hearing that you had such a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing North Penn Mazda!

January 13, 2020

Great place to buy a Mazda, the staff are the nicest they r always friendly and answer our questions. We would recommend them to everyone. More

by ANNSWIDER50
Recommend Dealer
Yes
Employees Worked With
Dan Oestreich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Neith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Freid
Jan 15, 2020 -

North Penn Mazda responded

Thank you Ann for taking the time to share your experience with us. We appreciate the 5 star review and look forward to seeing you at your next visit.

January 11, 2020

Always great service! Been a customer since the 90s, have lived in the Exton area since 2005 but always come back to North Penn for service and new cars! They are the best! More

by Northpennfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

North Penn Mazda responded

Thank you Elaine for your kind words. You have become part of our family at North Penn. We appreciate you driving to us for all of your service needs and we look forward to continuing our relationship over the coming years!

January 08, 2020

I have nothing but good words to say about this dealership. I am very happy with my 2019 CX-5. We had no wait to get it in for service and the employees here are very friendly yet professional! More

by PYRSRGR8
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Catie. We will be sharing your feedback amongst our team and we look forward to seeing you at your next visit!

January 08, 2020

Great Customer Service from the start of the process till the end. Salesman John Sell Worked with me on the price of the Cx 5 As well as my trade in of a Honda Fit. After we took ownership of the CX5 Jo More

by TPOPO
Recommend Dealer
Yes
Employees Worked With
John Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Neith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Freid
January 03, 2020

Replaced a temporary airba The work was completed at the scheduled and estimated time. All employees were helpful and courteous. The waiting room and facilities were appropria More

by kweibel719
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

North Penn Mazda responded

We appreciate you taking the time to share your experience with us. Our goal is 100% customer satisfaction and it appears at though we have achieved that with you at your visit. We look forward to working with you again in the future!

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