1,982 Reviews of North Penn Mazda - Service Center
Service department did a great job explaining social distancing and touchless service. Will certainly continue to bring my car back to this dealership for maintenance. distancing and touchless service. Will certainly continue to bring my car back to this dealership for maintenance. More
Maintenance and More The 45,000 mile checkup and State Inspection Service were performed on my Mazda 6 as requested. Check in was easy even with the quarantine process. The 45,000 mile checkup and State Inspection Service were performed on my Mazda 6 as requested. Check in was easy even with the quarantine process. Car was ready when requested. Caitlin was very professional and friendly. Since my Service Video did not come through, Caitlin also provided an explanation of potential service required in the future. The young gentleman working the checkout process was very professional as well. Thanks for washing the car! More
Chat feature was a nice option on the website. Advisor followed up as promised via phone with an answer to my question. Always good to see that. followed up as promised via phone with an answer to my question. Always good to see that. More
Customer Satisfaction is more than just a sales pitch North Penn Mazda has been my favorite dealership from the moment I started dealing with them. Each group (sales, service, body) has been a pleasure to North Penn Mazda has been my favorite dealership from the moment I started dealing with them. Each group (sales, service, body) has been a pleasure to deal with. More
Always a pleasure when visiting!! Team is professional and super nice. Even during this crazy time of the pandemic, I was assisted with ease and in a short amount of time. and super nice. Even during this crazy time of the pandemic, I was assisted with ease and in a short amount of time. More
I took advantage of the free oil change and enhanced cleaning. As a healthcare worker I’m practically living in my car. I was so excited to have it cleaned, however I did not receive that part of the de cleaning. As a healthcare worker I’m practically living in my car. I was so excited to have it cleaned, however I did not receive that part of the deal. I don’t want to sound ungrateful by any means. Mazda service was fantastic. More
I needed emergency service on Saturday 4.26.2020. for a battery issue. The people couldn’t have been nicer. I got my car back in a couple of hours. battery issue. The people couldn’t have been nicer. I got my car back in a couple of hours. More
I am from NC. While in PA my car broke down. Mazda listened to my problem, contacted the warranty company, and was able to work with me having my sister pick up my car. I was able to drive 600 miles h listened to my problem, contacted the warranty company, and was able to work with me having my sister pick up my car. I was able to drive 600 miles home without a problem More
The service team was great. Not only did they remind me that it was time for service on my car but they also arranged to pickup and deliver my car. A real timesaver and convenient service. Thanks. that it was time for service on my car but they also arranged to pickup and deliver my car. A real timesaver and convenient service. Thanks. More
So thankful for the workers at North Penn Mazda and their support to essential healthcare workers. Their service was efficient and thorough. One of the best experiences I’ve had at a service center. Thank yo support to essential healthcare workers. Their service was efficient and thorough. One of the best experiences I’ve had at a service center. Thank you again. More