1,982 Reviews of North Penn Mazda - Service Center
Excellent service! Will Jones and staff continue to impress. Professional, efficient, and courteous. In this time of the pandemic, Will exceeded expectations for maintaining safety for customers. impress. Professional, efficient, and courteous. In this time of the pandemic, Will exceeded expectations for maintaining safety for customers. More
I really like this dealership because of no pressure sales great customer service and vehicle service is easy to make appointments appointments are on time service done well polite sales and service peo sales great customer service and vehicle service is easy to make appointments appointments are on time service done well polite sales and service people highly recommend it to everyone that I speak to when we talk about my car and Mazda. More
Great service! Real nice people! They took good care of my car! Came in for a recall, gave me a loaner car, I was very satisfied! my car! Came in for a recall, gave me a loaner car, I was very satisfied! More
I am not a usual customer with Mazda, but my roommate James Waide is. I drive a Ford but he told me that his dealership was offering free oil changes/car wash to any essential workers regardless of the t James Waide is. I drive a Ford but he told me that his dealership was offering free oil changes/car wash to any essential workers regardless of the type of car. And I must say, I am beyond grateful for this service. Working as hard as we have during these rough times has been so difficult both mentally and physically. I am so thankful that Mazda is offering this service to ease our minds about other every day chores that often get pushed off due to what is going on around us. Thank you so much for everything you did. More
Great emergency service I had to have my car towed in due to a sudden breakdown. Wil and his team found the problem and had the car back to me in record time. And washed, no I had to have my car towed in due to a sudden breakdown. Wil and his team found the problem and had the car back to me in record time. And washed, no less. All for a very reasonable charge. Best service I've ever had in fifty plus years of driving! More
Cust service rep, Katie, was very rude from the moment I spoke with her on the phone. I don’t even want to give her her 1 star. I bought my car there & it will be the last I buy there and I will let every spoke with her on the phone. I don’t even want to give her her 1 star. I bought my car there & it will be the last I buy there and I will let everyone know about my experience. I’m not sure of the mans name at the service counter when we checked out but he was rude as well. Your service center needs training in customer service! More
Katie and Amanda are so accommodating and professional. Appreciate that I was able to get get service during this pandemic. They had all precautions in place to keep customers and workers safe! Appreciate that I was able to get get service during this pandemic. They had all precautions in place to keep customers and workers safe! More
They are always organized and helpful. Service and work always done well. Everything is explained beforehand and always get a call if the car has any additional problems. always done well. Everything is explained beforehand and always get a call if the car has any additional problems. More
Fast, clean, timely service. Dropped off and in 1h the maintenance was done. Car was disinfected and ready to go. I got all my questions answered. maintenance was done. Car was disinfected and ready to go. I got all my questions answered. More
The team at North Penn Mazda is very professional, courteous, and friendly. The level of service exceeds my expectations. I am very happy with North Penn Mazda and will continue to bring my business courteous, and friendly. The level of service exceeds my expectations. I am very happy with North Penn Mazda and will continue to bring my business to them. More