North Penn Mazda - Service Center

It was a great visit. My car needed an oil change, inspection and new front brakes.All was done in a timely fashion. Thank you all! inspection and new front brakes.All was done in a timely fashion. Thank you all! More

Excellent service as always! Great customer service and completion time. Was able to get a loaner car as well at the last minute. Thank you. completion time. Was able to get a loaner car as well at the last minute. Thank you. More

Love love love this dealership...wonder kind helpful employees , great service, employees always have a smile, great deals on cars, never been treated so well. employees , great service, employees always have a smile, great deals on cars, never been treated so well. More

Mazda Service Department I purchased my used 1999 Mazda Miata at North Penn ten years back. The Sales/Purchase experience was good enough - no problems. Since owning my Mi I purchased my used 1999 Mazda Miata at North Penn ten years back. The Sales/Purchase experience was good enough - no problems. Since owning my Miata - which I call my "little love bug" - I have brought to North Penn's Service Department for all its PA State Inspections and other service needs. The Customer Service delivered at the North Penn Mazda Service Department, managed by Amanda Young, is as good as it gets! My Service Writer, Wil Jones, is awesome and consistently goes "above and beyond" to assure my complete satisfaction. Long-time shop mechanic, Dan, is always the man that turns the Nuts and Bolts on my Miata and I have easily come to appreciate his "attention to detail" highly skilled technical ability. Prior to my retirement I worked in Customer Service for 40 years - I know what excellent Customer Service is, and North Penn Mazda is drenched in it! Also, I have done much of my own mechanical reoair work on my vehicles since buying my first new car in 1961. I have total trust and confidence in the Service Team at North Penn Mazda, without exception... Thank you, Roger Kaller 215-740-5330 More

This dealership is run by friendly and professional staff . My car was serviced and seen for inspection the same day in a efficient manner.Recommended ! . My car was serviced and seen for inspection the same day in a efficient manner.Recommended ! More

Quality, timely service. Excellent customer service reps. The reps were very courteous, knowledgeable and very professional. I didn’t have to wait long for the work to be completed. reps. The reps were very courteous, knowledgeable and very professional. I didn’t have to wait long for the work to be completed. More

Always a stress free time when dropping off my car for any services needed! Any questions or concerns i have are always answered! I enjoy receiving the texts, emails, and videos so i’m aware of what’s goi any services needed! Any questions or concerns i have are always answered! I enjoy receiving the texts, emails, and videos so i’m aware of what’s going on at all times. I will never want to take my car anywhere else, but here! More

Scheduling for service was easy. They communicated updates in a timely manner. Everything went smoothly from drop off to pick up. I am a fairly new Mazda customer and have been very satisfied with thi updates in a timely manner. Everything went smoothly from drop off to pick up. I am a fairly new Mazda customer and have been very satisfied with this dealership so far. More

The staff was very accommodating. Good That they informed me that there’s a light prompting me to change oil. Good that they were able to include that service. It saved my time. Great that there is informed me that there’s a light prompting me to change oil. Good that they were able to include that service. It saved my time. Great that there is a waiting room where I was able to do my work and even exercise 👍☺️ More

A Successful Repair Flexible appointment, quick check in/out (coronavirus expedited), convenient loaner, video of service performed appreciated, and accurate, economical Flexible appointment, quick check in/out (coronavirus expedited), convenient loaner, video of service performed appreciated, and accurate, economical repair with tips on how to prevent repeat problem. Pleasant/competent people. Quite satisfied. More