1,979 Reviews of North Penn Mazda - Service Center
I received friendly and professional service from those with whom I interacted . My car was done on time and I received notifications regarding my service. with whom I interacted . My car was done on time and I received notifications regarding my service. More
I bought my Mazda6 here & continue to bring it for service. Their team is thorough with inspection & repairs as needed. They also provide details on when other routine maintenance will be needed. Wil service. Their team is thorough with inspection & repairs as needed. They also provide details on when other routine maintenance will be needed. Wil Jones, Kimmy Brown & Dan Bretz are great. More
Very impressed by first service! Literally everything was first rate. My appointment was scheduled far in advance, when I took delivery of my vehicle. The first service was compliment Literally everything was first rate. My appointment was scheduled far in advance, when I took delivery of my vehicle. The first service was complimentary, and included a synthetic oil change and tire rotation. I also had a couple questions about the cruise control and MyMazda app, which were easily handled by the service staff. And they washed my vehicle. All of that would probably be enough to earn the highest rating. But my experience was even better than that. The waiting area was clean, comfortable, and included free WiFi. The wait time was reasonable, and I was given multiple updates while I waited. Communication with the staff was excellent throughout, including appointment reminders, emails, texts, phone, and face to face interactions. Plus something I’d not experienced before: video. The tech that serviced my vehicle created a short video with a walk around of it, and narrated his assessment of its condition. I received it via email and text. The video was an unexpected touch. But what impressed me most was that the dealer noticed the annual state inspection was overdue and, because it had expired less than six months from when I took delivery, offered (with no prompting) to perform another inspection free of charge. I happily accepted. This is the kind of service I might imagine from a luxury brand, but did not expect from a Mazda dealer. It builds on the excellent purchasing experience I had, where Keith, et al patiently walked us through the numerous features of my vehicle. I’m extremely satisfied with both my vehicle and my dealer. Well done! More
The work was completed without issues. The shop notified me of additional recommendations before completing the work and even helped me locate the best available discounts. me of additional recommendations before completing the work and even helped me locate the best available discounts. More
Nice friendly, good service, they let you know everything ho wrong with your car ... but the price.... alitle pricese ... should give some discounts in the time covid 19 special people don’t have jobs.,no in ho wrong with your car ... but the price.... alitle pricese ... should give some discounts in the time covid 19 special people don’t have jobs.,no income and car brother down ....should give them a break and some nice discount. More
We love the MAZDA service dept in colmar- they are friendly, quick and efficient! We would highly recommend them for your service needs. Also, they are following COVID recommendations, which makes it friendly, quick and efficient! We would highly recommend them for your service needs. Also, they are following COVID recommendations, which makes it easy to continue our car servicing while a family member is high risk. More
I have been doing business with this dealership for countless years. This will be my fourth Mazda that I have least here. Vincent has been an awesome sales representative. I’ve always gotten the best s countless years. This will be my fourth Mazda that I have least here. Vincent has been an awesome sales representative. I’ve always gotten the best service And could not imagine going anywhere else. More
Very helpful with my extended Warranty, and the tech who looked over my car was very helpful. The shuttle took me right to my door. who looked over my car was very helpful. The shuttle took me right to my door. More
Great service. Excellent explanation of repairs in advance. I felt safe and well cared. I do not have anything else I have to write 25 words to submit. Kind advice you should change that. advance. I felt safe and well cared. I do not have anything else I have to write 25 words to submit. Kind advice you should change that. More
We were assisted by Wil on this visit.Our first time at We were assisted by Wil on this visit. Our first time at the dealership since moving to Pennsylvania. Everything went smoothly, the estimate was accu We were assisted by Wil on this visit. Our first time at the dealership since moving to Pennsylvania. Everything went smoothly, the estimate was accurate and we were very happy with the service. Wil is the person we dealt with but everyone very attentive and ready to help More