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North Penn Mazda - Service Center

Colmar, PA

4.8
1,982 Reviews

1,982 Reviews of North Penn Mazda - Service Center

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October 13, 2020

Regular car maintenance is less painful working with the team at NP Mazda. I don’t feet that they try to up-sell me on unnecessary work or parts. More

by Sives
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2020

I made an appointment where I stopped off the car. I I made an appointment where I stopped off the car. I did not think the car would be one of the last to be worked on. More

by MDELUCAS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2020

My car only has 90k miles and I need to replace something that I shouldn’t that costs over $500 not including the $150 rip off diagnosis fee I already paid More

by Michael Foran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

North Penn Mazda responded

Mr. Foran, I understand your frustration and apologize that you needed to return to the dealership after the repair was made on your vehicle. We did verify that the problem was not misdiagnosed as you had stated, but was another problem caused by the part that had failed in your vehicle. We are going to continue to drive the car today and tomorrow as we discussed to ensure that the light does not come back on. If there is anything that I can do please don't hesitate to let me know and I will certainly be in touch with you as we progress. As stated on the phone earlier today we are refunding the diagnostic charge for you. Amanda Young North Penn Mazda Service Manager 267-956-1160

October 10, 2020

North Penn Mazda service is reliable, professional and accommodating every time. I’m on my third Mazda, all of them from North Penn and I couldn’t be more pleased. More

by Happy girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2020

They were extremely accommodating to take my car in same day to figure out why it wouldn’t start. My car was fixed quickly and for a great price. I can’t thank them enough! More

by WALTERS.PA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2020

I was very pleased with my service call at this dealer. They were very accommodating , polite, attentive and efficient. Hopefully, I won’t have any problems, but will go back. More

by PYANNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2020

The people here are kind and knowledgeable. Their servicer related recommendations are always fair and service is done in a reasonable amount of time. I’ve been going there for years. More

by 2014cx5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2020

Good, reliable, trustworthy, service. Had inspection while I waited. Pleasant and clean customer service area. Great snacks and beverages. Never had an issue with service or sales. More

by ROBIN4546
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2020

Great service ! I really like how they take a video of what they did and what needs to be done to the car! The service was also very fast. More

by salomemn8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2020

Always a pleasure to have service at NPMTreated like Always a pleasure to have service at NPM Treated like family , efficient and great service and felt safe while there waiting for my car . Amanda Wi More

by MA.RIOTTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Oestreich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Neith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen Celec, Brent Freid
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