1,995 Reviews of North Penn Mazda - Service Center
Friendly agents, very detailed diagnostics videos. The car is running smoother than it ever was. I’m glad to have chosen a Mazda car and this shop for all repairs. car is running smoother than it ever was. I’m glad to have chosen a Mazda car and this shop for all repairs. More
overall satisfied with my first to this dealership. will request “will” in service next time as i did not find caitlin friendly. she had an attitude request “will” in service next time as i did not find caitlin friendly. she had an attitude More
Catie Landis continually provides amazing customer service with every service visit. I dropped my Mazda off for service 7/27/21 in the morning and expected to pick my car up later that day. Despite ma service with every service visit. I dropped my Mazda off for service 7/27/21 in the morning and expected to pick my car up later that day. Despite making my appointment weeks in advance, the service department was swamped and could not look at my car. Ms Landis kept me in the loop texting me from her personal cell phone. It is employees like Catie Landis that keep me making a 40 minute drive to North Penn Mazda for service needs, when there are two other Mazda dealerships closer to my house. Thanks again for top notch customer service Catie! More
Excellent service and very accommodating, even with an emergency tire repair! Catie and Will are awesome and caring! I highly recommend this team and dealership! emergency tire repair! Catie and Will are awesome and caring! I highly recommend this team and dealership! More
I really like the videos that you make of the vehicle being worked on. It is helpful to see the vehicle and hear the technician talking about it being worked on. It is helpful to see the vehicle and hear the technician talking about it More
Always great service at a great price and you know you are getting quality Mazda parts installed to keep your car running it's best. are getting quality Mazda parts installed to keep your car running it's best. More
I brought my car in for the first oil change so there was nothing wrong with it. They gave me a loaner car for the afternoon and then I came back return the car and got my car back. They did a good job and nothing wrong with it. They gave me a loaner car for the afternoon and then I came back return the car and got my car back. They did a good job and the car was clean More
I had an emergency with two flat tires & leaving on an international trip 2 days later requiring my car for transport to the airport. I was so appreciative that Catie was able to fit me into the weekend s international trip 2 days later requiring my car for transport to the airport. I was so appreciative that Catie was able to fit me into the weekend schedule. More
I had a great experience and would recommend Mazda. Overall from scheduling to completion it was a very good experience. Except the cost and programming of the key. Too high Overall from scheduling to completion it was a very good experience. Except the cost and programming of the key. Too high More
Friendly service and good recommendations by service technicians . Greeter at service pull-in pointed out my car needed an inspection . Technician recommended new tires and engine air filter technicians . Greeter at service pull-in pointed out my car needed an inspection . Technician recommended new tires and engine air filter More