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1,995 Reviews of North Penn Mazda - Service Center
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August 25, 2021
Disappointing customer service Will seriously consider Disappointing customer service Will seriously consider not ever using them again despite buying my car there. Concentrate on getting the cars done n Disappointing customer service Will seriously consider not ever using them again despite buying my car there. Concentrate on getting the cars done not on texting alerts. More
by PEGGY5
Verified Customer
August 23, 2021
Great service and support. Shout out to Wil for always being cheerful. Did a great job of finding a time to get my car in for an oil change. Appreciated the car wash being cheerful. Did a great job of finding a time to get my car in for an oil change. Appreciated the car wash More
by DTWHITMAN
Employees Worked With
August 20, 2021
Great job both mechanics, service and the tech you use. mechanic was hard to understand in the video. He did a great job but he needs a louder michrophone mechanic was hard to understand in the video. He did a great job but he needs a louder michrophone More
by TIM@PTENGINEER.COM
August 19, 2021
North Penn Mazda is a great dealership. Everyone there is always very helpful!I mostly deal with the service department. Will Jones and Amanda are always there for me! always very helpful!I mostly deal with the service department. Will Jones and Amanda are always there for me! More
by DIDOMENICONJ
Employees Worked With
August 19, 2021
Service representative (Caitlyn) was great. Very nice and helpful. Work was completed quickly. Dealership has a very nice waiting area. Was quite pleased with the experience. helpful. Work was completed quickly. Dealership has a very nice waiting area. Was quite pleased with the experience. More
by JOHN.BELL
Employees Worked With
August 16, 2021
From my initial call, the service staff was very accommodating. Mechanic was Clear with diagnostic report. Entire experience was very professional. Great overall service and I look forward to contin accommodating. Mechanic was Clear with diagnostic report. Entire experience was very professional. Great overall service and I look forward to continuing with North Penn Madza More
by PL6RU
Employees Worked With
August 16, 2021
Nice people. Video of work needed is a nice touch. Easy service Dept to work with. Pretty good about time estimate to get your car back. service Dept to work with. Pretty good about time estimate to get your car back. More
by YKIM4
Employees Worked With
August 12, 2021
Will was great, very accomodating, compassionate, efficient, and caring. He was helpful to me and I heard him speak in a friendly and warm way to another customer. Overall a very good customer servic efficient, and caring. He was helpful to me and I heard him speak in a friendly and warm way to another customer. Overall a very good customer service representative! More
by SUSAN
August 12, 2021
North Penn Mazda never disappoints with their service and customer interaction. The new service space is wonderful improvement. The service is always impressive including looking for potential issues in the customer interaction. The new service space is wonderful improvement. The service is always impressive including looking for potential issues in the future. More
by CONNARD
August 11, 2021
My experience at North Penn Mazda service center was exemplary. The service specialist helped me receive the correct scheduled service for my 2006 Miata. I felt comfortable that I was not paying service exemplary. The service specialist helped me receive the correct scheduled service for my 2006 Miata. I felt comfortable that I was not paying services the car did not need. Upon arrival at home, I was greeted with an emailed video of the steps taken by the service specialist who worked on my car with details of each step! Thank you North Penn Mazda! Also, I was given a FREE loaner vehicle to use during the services of my car. More
by Tom J
Employees Worked With
