1,995 Reviews of North Penn Mazda - Service Center
North Penn Mazda provided excellent customer service and took great care of my car. They are highly organized and took time to go over my questions. Their staff is extremely friendly and professional. took great care of my car. They are highly organized and took time to go over my questions. Their staff is extremely friendly and professional. More
Had a great experience. Will let me know that my inspection was up next month and offered to get it done during this oil change appointment. Was happy that he caught that and was able to fit it in! inspection was up next month and offered to get it done during this oil change appointment. Was happy that he caught that and was able to fit it in! More
Impressed & Grateful! I was scheduled for an inspection & oil change the day of storm Ida. It was mentioned to me it might be about a two hour wait. I arrived back to the dealer via the courtesy shuttle (tha oil change the day of storm Ida. It was mentioned to me it might be about a two hour wait. I arrived back to the dealer via the courtesy shuttle (thanks Tom) from shopping and my vehicle was done and waiting. Impressed! Will explained what took place and what preventive maintenance should follow with my car. I live by the PHL airport and was Grateful my car was ready so quick. I was back home before the storm touched down. There are three other Mazada dealers in my back yard that I bypass for the phenomenal service Will and the Maintenance Team always displays at North Penn. More
Solid. My appt was the day Hurricane Ida rolled by and they ended by closing early. So I missed my window for pickup. I had a rental for the one day and then needed to use it for a few extra hours the nex they ended by closing early. So I missed my window for pickup. I had a rental for the one day and then needed to use it for a few extra hours the next day. Luckily I was only charged the insurance fee for 1 day. Happy with it but wish they reported to Carfax. I had to add my oil change manually. More
On time, efficient and polite. North Penn service is always top notch. They handled our 10,000 mile check in and even addressed a body work issue at no charge! always top notch. They handled our 10,000 mile check in and even addressed a body work issue at no charge! More
Exceptional service. Will was very courteous upon my arrival. Had everything ready to go. When my car was complete, everything was done as they said. arrival. Had everything ready to go. When my car was complete, everything was done as they said. More
Best experience I ever had. Super clean facilities. Everyone treats you like family. Very aware of Covid I was very comfortable. Doesn’t get any better. Everyone treats you like family. Very aware of Covid I was very comfortable. Doesn’t get any better. More
Service was done exactly as needed. The shuttle driver Tom was pleasant and safe. Nice and efficient staff. Would recommend to others. Thank you very much. Tom was pleasant and safe. Nice and efficient staff. Would recommend to others. Thank you very much. More
I appreciated they worked with me in assisting since Falkner mazda not available. Not same service though. Felt rushed. Will stay with Faulkner in the future. Falkner mazda not available. Not same service though. Felt rushed. Will stay with Faulkner in the future. More
North Penn Mazda always gives excellent customer service! The dealership is nicely renovated. The service provided was completed earlier than the expected length of time. The dealership is nicely renovated. The service provided was completed earlier than the expected length of time. More