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North Penn Mazda - Service Center

Colmar, PA

4.8
1,993 Reviews

1,993 Reviews of North Penn Mazda - Service Center

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September 27, 2021

Took over 2 hrs for a basic oil change and tire rotation. Won’t be going back More

by Dogma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

North Penn Mazda responded

Dear Dogma, I would like to first personally thank you for your business, and also apologize that you did not have a fully satisfactory experience at our dealership. In order to look into this issue, can you please provide me some details about your visit such as your name, and date of visit? I am here to help and hope to provide a resolution. Respectfully, Amanda Young Mazda Service Manager amanda@northpennmazda.com 610-329-0342

September 25, 2021

Very helpful, great accessibility, really help you get through the normal maintenance appointment without being too disruptive to a normal working day. More

by mrsuit01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2021

Everyone at the dealership are friendly and helpful also they kept me up too date with the work being done. More

by COOPM5841
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2021

Very accommodating and friendly service. Video updaye of the service is great. It was easy to check in for a courtesy vehicle and just as easy to drop off. More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

The service department kept me updated on the process.the paperwork mentioned a carwash. But the car was not washed. I assume because they were short staffed More

by PRC_2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

Service was great! Everyone was professional and pleasant to work with. My car was ready earlier than anticipated More

by Marianne103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

Very friendly service, nice clean areas. Large sitting area with beverages and snacks. Excellent experience! More

by LANNAJPOWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Neith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2021

Will is awesome and very helpful! Window is working again, so very happy! I should of had them check my AC. That is my fault. Next time. More

by Deborahstratten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2021

This is a very professional, friendly establishment through and through. Worked with Wil who was friendly as usual. Sent me the video explaining everything about the service, truly you can't bear that. More

by QUMUQETHU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2021

The team did a great job keep me informed of the progress and completed work on time More

by Jerman0665
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
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