1,992 Reviews of North Penn Mazda - Service Center
I love dealing with your servic center and how careful they are to protect the inside of my car. they are to protect the inside of my car. More
They are very helpful and explain any work that needs done in detail. Vehicle is always finished when expected. done in detail. Vehicle is always finished when expected. More
Very clean dealership with courteous customer care. Had inspection done to my CX-5. Luckily I didn't need any repairs.. Though brakes didn't feel right. I was told they are fine. I had waited over hour for inspection done to my CX-5. Luckily I didn't need any repairs.. Though brakes didn't feel right. I was told they are fine. I had waited over hour for total service.. seemed like it could have been shorter if I didn't need anything. More
When i scheduled for a 9:30 appt. I should have been told that my car still wouldn’t be done until 6:00. I texted for ETA and was told by end of day but they would let me know. They didn’t so i texted at 5:0 that my car still wouldn’t be done until 6:00. I texted for ETA and was told by end of day but they would let me know. They didn’t so i texted at 5:05 and received automated text that they were closed. Called and received voice message that they were closed. Needed my car so my husband drove me over and they were just finishing it. I received an apology fir the automated responses that were wrong. Ridiculous ….be clear about everything up front. More
Ken and the collision center folks were terrific and did a great job on my car, Caitlin in the Service center was so helpful. Been a customer since the 90's and have always received great help with buying n a great job on my car, Caitlin in the Service center was so helpful. Been a customer since the 90's and have always received great help with buying new cars and having them serviced! More
North Penn Mazda is a great place to do business with their friendly courtesy and they treat you like family that’s all you could ever ask for their friendly courtesy and they treat you like family that’s all you could ever ask for More
Quick service, good communication. Everyone was friendly, waiting area was comfy and clean. Bonus = free car wash. waiting area was comfy and clean. Bonus = free car wash. More
When your car needs service it’s an inconvenience. North penn imports and their staff make getting your car serviced a whole lot easier!! From the pull up undercover car drop off, the video emailed explain penn imports and their staff make getting your car serviced a whole lot easier!! From the pull up undercover car drop off, the video emailed explaining your cars needs, the complimentary car wash, loaner vehicle and effective service of my car North Penn is a 5 star experience. More
Took over 2 hrs for a basic oil change and tire rotation. Won’t be going back Won’t be going back More