North Penn Mazda - Service Center

Very customer oriented. They communicated what with happening and at what time. The mechanic went well above and beyond in diagnosing the problem and recommended solution They communicated what with happening and at what time. The mechanic went well above and beyond in diagnosing the problem and recommended solutions. More

They were very accommodating in getting me a new key made. Also did a complete inspection on my car and advised of anything that needed to be done. They gave me a brand new loaner for the day. Everyo made. Also did a complete inspection on my car and advised of anything that needed to be done. They gave me a brand new loaner for the day. Everyone there went beyond the call of duty, even moving all my belongings from one car to another. I'll definitely be back! More

I have used North Penn Mazda dealership for 11 years. They have been extremely reputable. I owned a 2010 Mazda 6 for 10 years. I traded that car in for a 2021 Mazda CX-5. North Penn Mazda stands behind t They have been extremely reputable. I owned a 2010 Mazda 6 for 10 years. I traded that car in for a 2021 Mazda CX-5. North Penn Mazda stands behind their cars. More

Quick scheduling and service for a battery replacement. Made time despite not having a same day appointment. Made time despite not having a same day appointment. More

Always get excellent service and attention. Will is professional and friendly and we like how we’re treated there. Will is professional and friendly and we like how we’re treated there. More

Excellent service, courteous, professional staff. Reliable and trustworthy. Excellent service courteous professional staff. Reliable and trustworthy. Reliable and trustworthy. Excellent service courteous professional staff. Reliable and trustworthy. More

Good communication. I asked for vehicle to be ready by a specific time and it was completed on time. I asked for vehicle to be ready by a specific time and it was completed on time. More

Excellent all around, from scheduling, service mgr, service mechanic to driver, Everyone was great, responsive, eager to help & energetic, true professionals. Very happy with every aspect, will continu service mechanic to driver, Everyone was great, responsive, eager to help & energetic, true professionals. Very happy with every aspect, will continue to work w/ North Penn Mazda in future! More

I didn't realize that this oil change triggered a bunch of maintenance items due to the mileage, and hadn't budgeted for this scheduled maintenance. The service coordinator and auto tech worked with me, a of maintenance items due to the mileage, and hadn't budgeted for this scheduled maintenance. The service coordinator and auto tech worked with me, and after looking over the filters, tires, etc, have me their recommendation of what to have done right then, and what could wait, based on my funds available. Thanks! More

This dealership is top notch. I love the video you send as the technician is going over the car. I love the video you send as the technician is going over the car. More