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North Penn Mazda - Service Center

Colmar, PA

4.8
1,860 Reviews

1,860 Reviews of North Penn Mazda - Service Center

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September 28, 2024

Convenient location and easy to make appointments. They persevered to fix the problem with my car. More

by TERRIBOONE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Ventresca
September 28, 2024

When my salesman was out, others (Stephan) were willing to step up and get a deal done as soon as I needed it, which was the same day. He was great to work with and helped with everything needed. More

by KYLEDUFFY73
Recommend Dealer
Yes
Employees Worked With
Stephan Dasneves
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Bought my car from this dealership, but too far to drive for small maintenance. But when something broke underneath while on vacation in Wildwood I had it towed to North Penn Mazda. Wil was very helpful, More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

I’ve been going to North Penn Mazda and Will Jones has been outstanding with his service and professionalism. He has assisted me to find solutions to my problems. Mazda should be very proud of having Will More

by renegonzalez0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Really poor communication with will . I still have unanswered questions. Not that anyone at north penn Mazda cares More

by Qsobel00@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wil Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

North Penn Mazda responded

Qsobel00@gmail.com, Thank you for taking my call to discuss your concerns. I appreciate you bringing this issue to my attention. I am sorry for the poor communication you experienced while you were in for service. We take pride in the customer service we offer here at the dealership but we fell short during your visit. As per our conversation, I have ordered the parts and will reach out to you to schedule when they arrive. If there is anything else you need please don't hesitate to reach out at anytime. I look forward to seeing you at your next visit! Sincerely, Amanda Young North Penn Mazda Service Manager

September 24, 2024

Professional, thorough, and so friendly! Also, The waiting area has snacks. So I never mind waiting! More

by karhem1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Well informed and very pleasant experience. No pressure and answered all my questions. Made the experience enjoyable from start until finish. More

by JDEMATTEO4
Recommend Dealer
Yes
Employees Worked With
John Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sheehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Wil was friendly and thorough. He called me to make sure I was getting the correct service on my car which I appreciate. I like the service video to see what the technician is chec More

by MAUREENTBROOKS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

I’ve been going to north Penn Mazda and the Mazda team has been great and professional. They always help me in every time I come in. Additionally, Will assist with in saving money on my repairs. The manag More

by renegonzalez0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Excellent experience with buying my car would buy again in the future Luved Kylie Rothenberger she was Great More

by BONES94150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Rothenberger, Dominic Ventresca
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