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North Penn Mazda - Service Center

Colmar, PA

4.8
2,000 Reviews

2,000 Reviews of North Penn Mazda - Service Center

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May 29, 2025

Answered all questions. Handled everything well. No Dan handled everything professionally and well. He was welcoming of any questions and explained everything clearly More

by USHAPVADDADI
Recommend Dealer
Yes
Employees Worked With
Wil Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil Jones
May 26, 2025

Great it was a great experience it was a crazy day with the blood of flooding only thing I missed was getting my car washed More

by APPLEHOME1
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Landis
May 27, 2025 -

North Penn Mazda responded

Thank you so much for the kind words and for choosing us—even on such a wild and weather-filled day! We're so glad to hear you had a great experience despite the unexpected flooding. We're sorry we missed the opportunity to get your car washed—it’s something we always strive to include as part of the full experience. Next time you're in, we'd be happy to take care of that for you! Thanks again for your trust and for being a valued part of our community. Stay safe and dry out there!

May 27, 2025 -

North Penn Mazda responded

Thank you so much for the amazing 5-star review! We're thrilled to hear that your car buying experience was quick, smooth, and stress-free—that's exactly what we strive for! Chris will be so happy to hear your kind words. It means a lot that you felt supported, not pressured, and that we were able to secure you an even better rate. We can’t wait to welcome you back next month to help find the perfect car for your daughter. See you soon!

May 21, 2025

Will is so nice and helpful. He always clearly explains things to me and I appreciate how easy it is to work with him on whatever I need done for my car. More

by Marilou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

North Penn Mazda responded

Thank you so much for the wonderful 5-star review! We're thrilled to hear that Will has made your experience such a positive one. He truly takes pride in being clear, helpful, and easy to work with, and we’re lucky to have him on our team. We appreciate your trust in us and look forward to helping with anything you need for your car in the future! 🚗😊

May 21, 2025

I always have a great experience with Wil and North Penn Mazda Service. Highly recommend. More

by Rockett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

North Penn Mazda responded

Thank you so much for the 5-star review! We’re thrilled to hear that you always have a great experience with Wil and our North Penn Mazda Service team. Your recommendation means the world to us, and we truly appreciate your continued support. We look forward to seeing you again at your next visit!

May 19, 2025

What really sets North Penn Mazda apart is their commitment to customer satisfaction. Even after the sale, they followed up to ensure everything was perfect. It’s rare to find a dealership that trul More

by WALTERS.PA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Friendly and efficient Easy to work with, thorough, and fully resolved Happy with the experience More

by galenb
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil Jones
May 12, 2025

Great service and prompt response from service representative. Satisfactory work done to replace battery under warranty More

by bkipnis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

North Penn Mazda responded

Thank you so much for your kind words and 5-star review! We're glad to hear that our team was able to provide you with prompt service and take care of your battery replacement under warranty. Your satisfaction means a lot to us, and we appreciate you trusting us with your vehicle. If there's anything else we can assist you with in the future, don't hesitate to reach out!

May 12, 2025

Very efficient friendly service Easy to schedule an appointment Car was ready at expected time More

by davidrivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

North Penn Mazda responded

Hi David, Thank you so much for your kind words! We're glad to hear you had a smooth and efficient experience with our team. It's always our goal to make scheduling easy and ensure your vehicle is ready right on time. We appreciate your trust and look forward to serving you again in the future!

May 10, 2025

Satisfied with Mazda mechanics loaner car and sales personnel. Dealership is good. Thank u very much More

by taichibiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

North Penn Mazda responded

Thank you for your great feedback! We're happy to hear you were satisfied with our service, loaner vehicle, and sales team. It means a lot to know you had a positive experience with us. We truly appreciate your support and look forward to welcoming you back anytime.

May 10, 2025

Good service as always Good service, fast and everyone are very professional and helpful! I will be back for another service for sure More

by Beckyhsun
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil Jones
May 12, 2025 -

North Penn Mazda responded

Hi Becky, Thank you so much for your wonderful review! We're thrilled to hear that you consistently have a great experience with our team. Providing fast, professional, and helpful service is what we strive for, and it means the world to know we've earned your trust. We look forward to welcoming you back for your next service visit!

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