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North Penn Mazda - Service Center

Colmar, PA

4.8
1,843 Reviews

1,843 Reviews of North Penn Mazda - Service Center

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November 12, 2024

Great job Wil getting us in with an oil leak. Technician did great job of cleaning engine compartment after fixing oil leak. More

by JWCONNELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

My car was scratched while it was there. I was told that you had cameras everywhere and would see how it happened and would receive a call at the latest the following week. No one ever call More

by D.B
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Caitlin Landis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

North Penn Mazda responded

D.B, I am sorry to hear about the scratch that was found on your vehicle after service. I would like to remedy this as soon as possible for you if you would please reach out to me directly at 267-956-1160 or amanda@northpennmazda.com. I look forward to speaking with you. Sincerely, Amanda Young North Penn Mazda Service Manager amanda@northpennmazda.com 267-956-1160-Office

November 11, 2024

Everyone was very professional and took care of me in a timely way. Very happy with everyone and the dealership. More

by Nanny103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Wonderful place! Staff is s very nice and takes the time to answer any questions. They go above and beyond! Thanks North Penn Mazda!!! More

by griernatash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Ventresca
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Excellent dealership, amazing service and service, professional and alwyas courteous. Very helpful, informative...would highly recommend! More

by LACHMANSTUDIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

We had an oil leak problem. Wil was able to fit us in. The technician found the leak and sent us the video. Wow! What a wonderful tool. He fixed the leak and did a superior job More

by JWCONNELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

The staff was very professional and efficient. The waiting area was clean and very comfortable More

by dcampbel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Wil is always so eager to help and get any job done. He is just a nice guy and an honest guy- which is appreciated when it comes to spending money. I feel that service is also very much about completi More

by LAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Great service , Chris in sales was the best ! ! handled the transaction i a very professional manor. This was an out of state sale, North Penn delivered vehicle right to my office . Paper work was More

by JBSPAMAN
Recommend Dealer
Yes
Employees Worked With
Chris in sales
November 07, 2024

Since day one and 5 Mazdas later North Penn has been exemplary from sales to service. However it comes down to the people who make up North Penn, from Tim Sheehan to Will Jones, and all in between, the More

by Jay Freid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Neith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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