North Park Volkswagen

My experience at North Park Volkswagen has always been positive. Our service technician is very knowledgeable and courteous. positive. Our service technician is very knowledgeable and courteous. More

Trini helped make the car buying process seamless and provided great service. Northpark had a great variety of vehicles to choose from and a super friendly staff. provided great service. Northpark had a great variety of vehicles to choose from and a super friendly staff. More

Best service in San Antonio they very friendly and follow up always if you need a sales manager ask for Don Mario at 2104595500 he will get you the best deal ! up always if you need a sales manager ask for Don Mario at 2104595500 he will get you the best deal ! More

Mark Fultz will take care of you. Go see him. Great experience at the dealership. They will definitely take care of you. Go see him. Great experience at the dealership. They will definitely take care of you. More

Would give it a zero if it was possible. Worst service ever. Never have enough loaner cars in if the car isn’t even working. THE WORST Worst service ever. Never have enough loaner cars in if the car isn’t even working. THE WORST More

This dealer north park and all of there dealerships never have enough loaner cars if there going to keep your car longer than the day this will be the last auto I purchase with any northpark dealership becau have enough loaner cars if there going to keep your car longer than the day this will be the last auto I purchase with any northpark dealership because of this More

Chelley was outstanding with explaining every to us in detail about purchase/financing. Took her time setting up car and pairing my phone with it. She’s the best! I highly recommend you go to her. Thank y detail about purchase/financing. Took her time setting up car and pairing my phone with it. She’s the best! I highly recommend you go to her. Thank you Chelley for making this experience the best we’ve had when purchasing a vehicle! More

This dealership, and especially Deborah Galm, provided a great experience for us in our purchase of a preowned vehicle. Debbie helped us through the whole process, and has even followed up with us after the great experience for us in our purchase of a preowned vehicle. Debbie helped us through the whole process, and has even followed up with us after the purchase. Thanks so much, Debbie! More

Surprisingly good service. They actually didn't try to rip me off, which is a totally new experience for me when buying cars. Ask for Ramiro. They actually didn't try to rip me off, which is a totally new experience for me when buying cars. Ask for Ramiro. More

WARNING TO CONSUMERS (PARTICULARLY OF USED VEHICLES): This pertains to the purchase of Kia vehicles - in my case a 2012 Kia Sportage. There is a class action lawsuit that has been settled a VEHICLES): This pertains to the purchase of Kia vehicles - in my case a 2012 Kia Sportage. There is a class action lawsuit that has been settled against Kia engines due to a problem within their KSDS (“Knock Sensor Detection Software”). 95 days after the purchase of my Kia from North Park VW I was told my engine was done - had the “Product Improvement” known as PI2103 been done on the engine I would have been eligible for a new engine. This information was not available through any car history reports. I was never informed of this “product improvement.” Having purchased the vehicle from what I understood to be a reputable dealership I did not expect to have the hefty bill of $10,000 delivered to me just 95 days after purchase. As a Community College nursing student this is the cost of my entire education. While I realize neither North Park VW or Kia have a legal obligation to help me due to the settlement of this lawsuit, I feel it is important to inform future consumers that they are at risk of similar situations - particularly with the purchase of a used vehicle. I also believe this to be VITAL education for car salespeople. I have been in contact with multiple Northpark VW team members. I was not requesting a full refund, simply ANY help, such as partial assistance with new engine cost or installation or trade in value. While one team member showed some sympathy, it feels apparent they were simply placating me as I have been in touch for months with no resolution. Further education for used vehicle purchasers would be to IMMEDIATELY register your vehicle with the maker. This is something my salesperson failed to advise and could have saved me thousands. I have attempted to leave this review without too much emotion but I would like anyone from the North Park team who reads this to know this has been devastating to my life, I have since decided to pause my education and had to put off what should have been exciting life moments. I hope this serves as a reminder to people in sales that your paycheck comes at the costs of others when you live by deceitful rules. More