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North Park Volkswagen

San Antonio, TX

4.9
1,198 Reviews

21315 Interstate Highway 10

San Antonio, TX

78257

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Showing 1,198 reviews

June 12, 2026

Great customer service. I feel I can trust their work. They answer my calls and questions in a timely manner. Love they offer pickup and drop off service. More

by miss_guzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
June 12, 2026

Carlos was easy to work with and kept us well informed of any delays and the reasons why there would be a delay. More

by Robert.messier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service
Jun 12, 2026 -

North Park Volkswagen responded

Thank you for the kind words! We’re so glad Carlos made the experience an easy one and kept you informed every step of the way. Thanks again for choosing North Park Volkswagen!

June 11, 2026

Very happy with my service Debbie Galm was very informative. Made an appointment and was available immediately upon arrival she followed up and when I decided to purchase she had veh detailed and More

by cortez_minerva4207
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Galm, Adam Taylor, Glen Fowler, Lauren Govea
Jun 12, 2026 -

North Park Volkswagen responded

Thank you so much for sharing your experience! We’re glad Debbie took great care of you and made everything feel seamless along the way. Enjoy the new ride, and we appreciate you choosing North Park Volkswagen!

June 11, 2026

I can’t say I had ever had a good experience before Jeremie took over. Jeremie is amazing and the makes sure every experience beats the previous one. More

by luisfsalazar09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremie S.
Jun 12, 2026 -

North Park Volkswagen responded

Thank you for your honest feedback. We’re so glad Jeremie has been able to turn your experience around and consistently make each visit better than the last. We truly appreciate your trust and look forward to continuing to give you the experience you deserve!

June 11, 2026

THIS IS YOUR DEALERSHIP. I drove from Austin for my second (Tiguan) lease with this dealership because they are THAT good. They did not waste my time haggling me back and for More

by Danielle.brown013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trini Ramirez
Jun 12, 2026 -

North Park Volkswagen responded

Thank you so much for making the drive from Austin again, that truly means a lot to us! We’re so glad Trini made the process easy and helped get you into your new Tiguan! We’ll definitely make sure he sees your kind words. Enjoy the new ride, and we’ll be here when you’re ready for the next one! 🚗

June 09, 2026

Great service with easy booking and polite staff. Was able to get service done efficiently. More

by PJP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
Jun 11, 2026 -

North Park Volkswagen responded

Thank you for taking the time to leave us a review! We truly appreciate your feedback and are so happy to hear you had a great experience with our team. We appreciate your support and look forward to seeing you again next time!

June 09, 2026

They had my car for 3 days for warranty work. Everything was done in a timely manner, and advisors were nice and professional. If I had to nitpick one thing, I’d say, I had to schedule out a litt More

by homerjay.ccl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t Recall
Jun 11, 2026 -

North Park Volkswagen responded

Thank you so much for your kind words and for taking the time to share your honest feedback. We truly appreciate it! We’re glad to hear everything was completed in a timely manner and that our advisors provided a nice, professional experience. We also appreciate your understanding regarding loaner vehicle availability. We know scheduling further out is not always ideal, but we’re happy we could provide one to help make the process easier. Thank you again for trusting us with your vehicle!

June 04, 2026

I love the VW vehicles, but the customer service at this dealership is spectacular. From the time you walk through the doors, staff is super helpful. Now to talk about the awesome sales team they have, not More

by meredithcamarillo1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelley Mendoza
Jun 04, 2026 -

North Park Volkswagen responded

Thank you so much for the kind words and continued support of Volkswagen! We’re thrilled to hear our team made such a great impression from the moment you walked through the doors. We’ll be sure to share your shoutout with Chelley, and we’re so glad she provided you with such an awesome experience. We look forward to seeing you again!

June 03, 2026

Kat was very knowledgeable and so helpful. We love our new Atlas Cross Sport and will definitely be a return customer! Everyone was helpful, friendly, and pleasant. More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kat Sargologos
Jun 04, 2026 -

North Park Volkswagen responded

Thank you for your kind words! We’re so glad Kat provided you with a memorable experience and helped make your Atlas Cross Sport purchase a great one. We’ll be sure to share your message with her. Enjoy your new Volkswagen, and we look forward to seeing you again!

June 03, 2026

From entering the doors to North Park VW I was made to feel welcomed and listened to. Mark F. was truly wonderful to work with. I have leased with you all before and plan to do so again. Excellent experie More

by dklcatron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen Fowler
Jun 03, 2026 -

North Park Volkswagen responded

Thank you for sharing your experience with us! We’re so glad to hear your visit felt welcoming from the moment you arrived and that Mark F. helped make the process such a positive one. It means a lot to have earned your continued trust, and we truly appreciate you choosing North Park VW again. We look forward to seeing you when it’s time for your next lease!

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