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North Park Volkswagen

San Antonio, TX

4.9
518 Reviews

21315 Interstate Highway 10

San Antonio, TX

78257

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Showing 518 reviews

August 21, 2024

All staff at North Park VW are always welcoming and provide great customer service and support. More

by ggomez94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramiro Guerra & Jamal D.
Aug 22, 2024 -

North Park Volkswagen responded

Hello Ms./Mr. Gomez! We are extremely happy that you chose North Park Volkswagen to service your vehicle! We really appreciate your feedback and are happy to have given you the best experience possible!

August 20, 2024

Even on a Monday morning walk-in for a battery, North Park service was quick, professional, and friendly. The complementary car wash may be a little thing - but it's those kinds of things that make a cus More

by Mike R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie (or Julia?) - Service Advisor - very good!
Aug 22, 2024 -

North Park Volkswagen responded

Hi there Mike! Thank you for sharing your experience and feedback with us! We really value our customers and love to go the extra mile! We are always happy to help, stop by anytime!

August 19, 2024

Fermin was an absolute rockstar. No games played, just got down to business and made a 2024 Jetta leave that parking lot. 11/10 would recommend. More

by ssinatrajr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fermin Benitez
Aug 22, 2024 -

North Park Volkswagen responded

Hi there ssinatrajr! Thank you for sharing your experience and feedback with us! Fermin rocks! We are super excited to hear that you left North Park Volkswagen with a BRAND NEW 2024!!! Congratulations!

August 18, 2024

Great and friendly customer service. Always on top of things and made the experience of being a car so much easier. More

by Gracie P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trinidad Ramirez
Aug 22, 2024 -

North Park Volkswagen responded

Hi there Gracie! Thank you for sharing your experience with us! Congratulation on your vehicle purchase! We are super excited to have made this a smooth experience for you!

August 18, 2024

After walking for some other dealers this one was the only one that treat me the right way and got the feeling to buy after getting all the info of the car I was looking at. More

by monitoyoy58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Taylor
Aug 22, 2024 -

North Park Volkswagen responded

Hi there monitiyoy58! Thank you for sharing your experience with us and thank you for stopping by North Park Volkswagen! We are super happy to know that we made your experience one to remember!

August 18, 2024

I was very impressed with the service provided when I brought my Tiguan for my first oil change. It took about an hour and I received a video from the tech who worked on my car going over everything that More

by kiko2730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Stolzman, Adam Taylor, Glen Fowler
Aug 22, 2024 -

North Park Volkswagen responded

Hi there kiko2730! Thank you for sharing your experience and feedback! We are extremely happy to hear that you enjoyed your experience with us at North Park Volkswagen! Our service department loves to give our customers the best results possible! Stop by anytime!

August 17, 2024

Great job for my 10k service. Fast and they did the job right. Free car wash as well. More

by benito_salinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Stolzman
Aug 22, 2024 -

North Park Volkswagen responded

Hi there Benito! Thank you for stopping by North Park Volkswagen and thank you for sharing your experience with us! We are happy to hear that your experience with us went well! We are always here to help, stop by anytime!

August 17, 2024

Customer service was exceptional and every staff member was a pleasure to deal with. We would like to give a special thank you to Scott Day, who made the entire process enjoyable! More

by Lgoss24
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Dat
Aug 22, 2024 -

North Park Volkswagen responded

Hi there Lgoss24! Thank you for stopping by North Park Volkswagen! We are extremely happy to hear about your experience with us! Scott is one of our best and is always a helping hand!

August 16, 2024

Friendly very knowledgeable on VW products. Very presentable dealership and had very good inventory on the lot! More

by formula2004v8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelley Mendoza
Aug 22, 2024 -

North Park Volkswagen responded

Hi there formula2004v8! Thank you for stopping by North Park Volkswagen! We really appreciate your feedback! We are happy that your experience with us was one to remember! Stop by anytime!

August 16, 2024

Responsive and quick to return calls. Able to work through problems in order to complete the repairs. More

by 19cm57119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Schultz
Aug 22, 2024 -

North Park Volkswagen responded

Hi there 19cm57119! Thank you for choosing North Park Volkswagen to help service your vehicle! We are happy to hear that your experience with us was great! We are always here to help!

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