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North Park Volkswagen

San Antonio, TX

4.9
516 Reviews

21315 Interstate Highway 10

San Antonio, TX

78257

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Showing 516 reviews

March 22, 2022

Bought my 2017 Passat 1. 8 TSI new. Service under warranty was good. two weeks ago at about 70K miles suddenly the CEL came on and the code showed P0740 Torque Converter Clut More

by ascsat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't remember
March 14, 2022

Horrible experience! !! My family was on cloud nine after having my husband return from a ten month deployment in the Middle East and buying a new car, life couldn’t get More

by Kelly K
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Bristol
December 20, 2021

Rikki was a super sales rep. She knew all the things to do to help me make a swift confident decision. The process was smooth & quick. My trade in value was above average and they were able to get me into More

by Mdrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rikki Butler
December 02, 2021

Bought a new Atlas Cross Sport in Aug 21. Four weeks Bought a new Atlas Cross Sport in Aug 21. Four weeks ago and today is 12 2-21 I have called service center once a week. Was told each time they we More

by Outtencliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tweedle Dee, Tweedle Dumb
September 23, 2021

Found a pre-owned vehicle here rated as a great deal through TRUECar online. I Called and talked to Sales Consultant Trini Ramirez. He went out and inspected the vehicle and I gave him a $500 deposit to More

by vrelliott
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Trini Ramirez III and Pablo Serna
August 07, 2021

Just bought a 2022 Taos. Eric Flores, our Sales Consultant, was great to work with! He found the exact car (Model, Color, Features) that my daughter wanted! Chelley and the Finance consultant wer More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Flores, Chelley, Manny, Finance Guy was great too
July 06, 2021

Astonishing. Spectacular. Wonderous. These are only three words of the many that I could use to describe the etiquette and compassion Claudia used in the service department. Without going into too much detai More

by megan.sach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia, Jason, Juliet, Steven, Jeremy
April 14, 2021

Bought a 2021 Atlas here 2 months ago. Drove in from Austin and picked up the vehicle. Process was ok hence the 2 stars. The problem is that I was assured when the plates came in they would be mailed to More

by CustomerHere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Delgado, Florencio "Supervisor"
March 22, 2021

Best volkswagen service department I have ever been too. They have really changed things around at North Park, And the new construction is exciting. Which means better service. More

by VW van boy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
December 29, 2020

If there was something lower than one star that is what this service department would receive. A recall job had to be done on my son’s 2015 Passat. They took over 2 weeks to verify that it was covered and More

by dkelley.bandera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Too many to mention
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