North Park Volkswagen

Scott was very helpful. He listened to my needs and helps me find the right vehicle. He listened to my needs and helps me find the right vehicle. More

great attitude and accommodating. My appointment failed to get updated due to system error. Service rep. set up a new one and got my car taken care of. My appointment failed to get updated due to system error. Service rep. set up a new one and got my car taken care of. More

Easy check-in. They have a nice waiting area. Service was quick. They did excellent work. They have a nice waiting area. Service was quick. They did excellent work. More

Exemplary customer service! Knowledgeable service technicians! A very generous complimentary shuttle service! A comfortable waiting area for customers! Tasty snacks and beverage Knowledgeable service technicians! A very generous complimentary shuttle service! A comfortable waiting area for customers! Tasty snacks and beverages--all free, o' course! And the shuttle driver, Liviu, is simply outstanding! He deserves a raise! He represents the NorthPark VW Dealership in such a positive way! His kindness is immeasurable and his concern for customers is remarkable! I can't say enough good things about NorthPark. They serviced my car after I failed to keep numerous scheduled appointments and then ultimately showed up without an appointment! I was willing to leave my car until they could fix it (which I understood was going to require at LEAST a full day), but they still completed it that same day! Liviu took me home AND then he drove me back to the dealership after my car was ready--which was actually after his workday had ALREADY ended. San Antonio metro area is B-I-G and the complimentary shuttle service is extraordinary! More

They are always very welcoming and attentive any time we visit! Any time we have questions or concerns they answer them with no issues! visit! Any time we have questions or concerns they answer them with no issues! More

Great customer service especially Mrs Galm. The vehicle I got from you guys really meets my expectations The vehicle I got from you guys really meets my expectations More

They were friendly, helpful, and made me feel comfortable making my vehicle purchase. This is my second purchase and definitely not my last. making my vehicle purchase. This is my second purchase and definitely not my last. More

Online scheduling system had been down and although we called in an appointment, we were not on the list. Steve took us in anyway and all work was performed to our expectations and in a timely manner. called in an appointment, we were not on the list. Steve took us in anyway and all work was performed to our expectations and in a timely manner. More

The service team is truly amazing, they explain in detail and listen to our concerns. Keep up the great work! and listen to our concerns. Keep up the great work! More

Andrea in service has always taken care of our cars, and we have owned multiple VW products. She is knowledgeable, attentive, helpful, and always pleasant. She also communicates all needed information. N we have owned multiple VW products. She is knowledgeable, attentive, helpful, and always pleasant. She also communicates all needed information. North Park Dominion is fortunate to have her employed there, as are we as customers! Thanks. More