North Park Volkswagen
San Antonio, TX
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Excellent customer service! Professional and respectful at all times. This is the only place I will ever buy a car from here on out. Professional and respectful at all times. This is the only place I will ever buy a car from here on out. More
Thank you for a wonderful and stress free experience. Scott was amazing! He helped me with the process from start to finish and answered all of my questions timely. I’m very happy with my purchase. Scott was amazing! He helped me with the process from start to finish and answered all of my questions timely. I’m very happy with my purchase. More
They took my vehicle early when I got there early. I needed to go to a store, so they had one of their people take me to the store and later came and picked me up when I had finished. They are friendl I needed to go to a store, so they had one of their people take me to the store and later came and picked me up when I had finished. They are friendly and helpful, and go way beyond the expected to provide a great experience. More
Jeremy in service is amazing and treats his clients like family. Jeremy is the only reason we service at the dealership, we could choose another but we decide to drive out there to Northpark. family. Jeremy is the only reason we service at the dealership, we could choose another but we decide to drive out there to Northpark. More
Took my 2019 Atlas in on Wednesday for 3 recalls and a possible wheel bearing problem. I called several times for an update with no response. Now on Saturday we were told the service advisor and his team possible wheel bearing problem. I called several times for an update with no response. Now on Saturday we were told the service advisor and his team are off the weekend and they haven't started on it yet. When I first called for the passenger air bag issue, which seems pretty serious if we have a wreck. I was told they didn't have the parts and had no idea when they would be in, even though I got the notification 3 months ago. Needless to say using 1 car when 2 people have to commute in different directions is pretty inconvenient. I have had other service on another vehicle at the other North Park Buick dealership on San Pedro with excellent service. I was a little shocked this location was so bad More
Friendly, professional staff. Our salesman Manny was very personable and accommodating. He went above and beyond to make our purchase a positive experience. He’s a true asset to N Our salesman Manny was very personable and accommodating. He went above and beyond to make our purchase a positive experience. He’s a true asset to North Park VW. Thanks so much!! More