
North Park Volkswagen
San Antonio, TX
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First and foremost the customer service is excellent ! Everything is explained from start to finish . My experience with this dealership is spot on from the purchase of my pre owned vehicle to the servi Everything is explained from start to finish . My experience with this dealership is spot on from the purchase of my pre owned vehicle to the service department ! Thank you all for taking care of all my needs ! More
I had a fantastic experience at my dealership thanks to RJ Velez. He was incredibly helpful, patient, and kind throughout the entire process. I had visited another dealership before, and the experience was RJ Velez. He was incredibly helpful, patient, and kind throughout the entire process. I had visited another dealership before, and the experience was the complete opposite—rushed, rude, and uninformative. RJ took the time to explain everything clearly, made me feel comfortable, and never pressured me. His professionalism and friendly attitude made a huge difference. I truly appreciated how he treated me with respect and care. If you're looking for someone who listens and helps you every step of the way, ask for RJ! More
Very professional, courteous and everything explained perfectly. The employee was very knowledgeable and patient. I will recommend this place. perfectly. The employee was very knowledgeable and patient. I will recommend this place. More
The day I made my purchase I had gone to 2 other VW dealerships and I was a bit frustrated with their customer service or lack there of......I was very close to just giving up and going home for the da dealerships and I was a bit frustrated with their customer service or lack there of......I was very close to just giving up and going home for the day. Something told me to try one last dealership and I am so glad I did. From the moment I got out of my car the service I received was outstanding. Jaime greeted me and asked me what I needed help with. I knew the vehicle I wanted and the color but I was unsure of the trim level. We went to his office and pulled up the options they had available. He was very knowledgeable regarding the features of each trim level which helped me make my decision. I made my purchase that day and I absolutely LOVE my vehicle. 10/10 recommend this dealership, they have a huge selection of vehicles to choose from and their customer service is top tier!!!!! More
They exceeded my expected wait time and everything was excellent. Frustrated that VW doesn't cover batteries under warranty, but that's not on the dealer. excellent. Frustrated that VW doesn't cover batteries under warranty, but that's not on the dealer. More