Back

North Park Volkswagen

San Antonio, TX

4.9
646 Reviews

21315 Interstate Highway 10

San Antonio, TX

78257

Directions

By Type

Showing 646 reviews

August 20, 2024

Even on a Monday morning walk-in for a battery, North Park service was quick, professional, and friendly. The complementary car wash may be a little thing - but it's those kinds of things that make a cus More

by Mike R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie (or Julia?) - Service Advisor - very good!
Aug 22, 2024 -

North Park Volkswagen responded

Hi there Mike! Thank you for sharing your experience and feedback with us! We really value our customers and love to go the extra mile! We are always happy to help, stop by anytime!

August 18, 2024

I was very impressed with the service provided when I brought my Tiguan for my first oil change. It took about an hour and I received a video from the tech who worked on my car going over everything that More

by kiko2730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Stolzman, Adam Taylor, Glen Fowler
Aug 22, 2024 -

North Park Volkswagen responded

Hi there kiko2730! Thank you for sharing your experience and feedback! We are extremely happy to hear that you enjoyed your experience with us at North Park Volkswagen! Our service department loves to give our customers the best results possible! Stop by anytime!

August 18, 2024

Great and friendly customer service. Always on top of things and made the experience of being a car so much easier. More

by Gracie P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trinidad Ramirez
Aug 22, 2024 -

North Park Volkswagen responded

Hi there Gracie! Thank you for sharing your experience with us! Congratulation on your vehicle purchase! We are super excited to have made this a smooth experience for you!

August 18, 2024

After walking for some other dealers this one was the only one that treat me the right way and got the feeling to buy after getting all the info of the car I was looking at. More

by monitoyoy58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Taylor
Aug 22, 2024 -

North Park Volkswagen responded

Hi there monitiyoy58! Thank you for sharing your experience with us and thank you for stopping by North Park Volkswagen! We are super happy to know that we made your experience one to remember!

August 17, 2024

Customer service was exceptional and every staff member was a pleasure to deal with. We would like to give a special thank you to Scott Day, who made the entire process enjoyable! More

by Lgoss24
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Dat
Aug 22, 2024 -

North Park Volkswagen responded

Hi there Lgoss24! Thank you for stopping by North Park Volkswagen! We are extremely happy to hear about your experience with us! Scott is one of our best and is always a helping hand!

August 17, 2024

Great job for my 10k service. Fast and they did the job right. Free car wash as well. More

by benito_salinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Stolzman
Aug 22, 2024 -

North Park Volkswagen responded

Hi there Benito! Thank you for stopping by North Park Volkswagen and thank you for sharing your experience with us! We are happy to hear that your experience with us went well! We are always here to help, stop by anytime!

August 16, 2024

Bought over 10 New Cars from various dealerships in my lifetime. I have to say this was the best experience that I have ever had. Everyone working at this dealership was so nice and courteous. Special Kud More

by Timed511
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Galm and Nicholas Galvan
Aug 16, 2024 -

Timed511 responded

Timed511 Bought over 10 New Cars from various dealerships in my lifetime. I have to say this was the best experience that I have ever had. Everyone working at this dealership was so nice and courteous. Special Kudos to Salesperson Debbie Galm and Finance Director Nicholas Galvan. My wife, daughter and I were treated so well. Thank you to all involved.

Aug 22, 2024 -

North Park Volkswagen responded

Hi there Timed511! Thank you for stopping by North Park Volkswagen and sharing your experience and feedback with us! We are extremely happy that your experience went amazing! Our team loves to make our customers feel right at home! Thank you and your family for choosing us! We are always here to help!

August 16, 2024

Responsive and quick to return calls. Able to work through problems in order to complete the repairs. More

by 19cm57119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Schultz
Aug 22, 2024 -

North Park Volkswagen responded

Hi there 19cm57119! Thank you for choosing North Park Volkswagen to help service your vehicle! We are happy to hear that your experience with us was great! We are always here to help!

August 16, 2024

Friendly very knowledgeable on VW products. Very presentable dealership and had very good inventory on the lot! More

by formula2004v8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelley Mendoza
Aug 22, 2024 -

North Park Volkswagen responded

Hi there formula2004v8! Thank you for stopping by North Park Volkswagen! We really appreciate your feedback! We are happy that your experience with us was one to remember! Stop by anytime!

August 15, 2024

I'm a repeat customer because the service and attitude of all employees (sales and service) are exceptional. Purchase was easy and pricing straight forward. In my opinion North Park VW is the best. Shout More

by Tommy D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Didn't use internet department
Aug 22, 2024 -

North Park Volkswagen responded

Hi there Tommy! Thank you for being a loyal North Park Volkswagen customer! We really appreciate your business! Our goal here to give all of our customers the best experience possible! We are happy to provide you with the best experience! Florencio is amazing and always willing to step up to help! Stop by anytime!

...
22
...