North Park Volkswagen

Ryan was easy to work with. Very attentive, excellent customer service. Good Communication. Very much so, that we sent a referral his way right away. They also had a great exper Very attentive, excellent customer service. Good Communication. Very much so, that we sent a referral his way right away. They also had a great experience and walked away with a new vehicle. More

Customer service, knowledge of car, patience to explain in detail questions or concerns we had and knowing we can call anytime if we have additional questions is a plus. in detail questions or concerns we had and knowing we can call anytime if we have additional questions is a plus. More

Purchased a new VW and on its 1st scheduled maintenance, took it to the Brownsville TX VW dealership and told them that the front brakes were making a crunching sound. They told me that they'd check it. Got took it to the Brownsville TX VW dealership and told them that the front brakes were making a crunching sound. They told me that they'd check it. Got it back with the same sound and was told it's normal. On my 2nd scheduled maintenance, I took my VW back to North Park where I purchased her. Didn't mentioned the crunching brake sound. I was told that they would thoroughly check everything. Got her back and the brakes were quiet as a mouse. They did thoroughly checked her! I loved it! And, THAT IS WHY I traveled a few hundred miles to purchase my new VW from North Park rather than local! North Park sincerely cares about your car, even AFTER your purchase! Not all Volkswagon Dealerships are the same! Thank you, North Park V.W. San Antonio!!! More

Every one I've encountered at North Park Volkswagen has been absolutely delightful. I'm not sure what happens behind the scenes, but everyone seems to genuinely enjoy their job. Thank you for excellent been absolutely delightful. I'm not sure what happens behind the scenes, but everyone seems to genuinely enjoy their job. Thank you for excellent customer service! More

Andrea was great! She greeted me at the car, did an initial inspection and said the car was in good hands. She sent me a video of the inspection process and the car wa She greeted me at the car, did an initial inspection and said the car was in good hands. She sent me a video of the inspection process and the car was ready, sooner than expected. I usually do the work myself but since I had a warranty, decided to take it in and thought it would take days to fix but I was happy with the service and maintenance. They even washed the car! Definitely going to come back. More

Service advisor. Andrea, was knowledgeable, professional and very helpful. She kept me informed of the progress of the repair and when to expect completion. Andrea, was knowledgeable, professional and very helpful. She kept me informed of the progress of the repair and when to expect completion. More

Jeremie Schultz-VW service department , his professionalism and customer satisfaction was exceptional, he kept me updated about the status of my vehicle and was able to locate the problem with professionalism and customer satisfaction was exceptional, he kept me updated about the status of my vehicle and was able to locate the problem with my tires of my Arteon , service department fixed the issue , the speed was outstanding , he is the perfect example of an overachiever. Thank you thank you!! Debbie .!!!!!!!for my 2024 Tiguan!!! as always for your outstanding customer satisfaction skills, you are the best . More

Chelley Mendoza was the key to my interest and interaction to NP VW…. I got my deal and felt valued simply over the phone via conversations and texts. She did NOT miss a beat… I had no need to mee interaction to NP VW…. I got my deal and felt valued simply over the phone via conversations and texts. She did NOT miss a beat… I had no need to meet with anyone but her trying to convince me about a vehicle. She got me what I needed to the T and at the price I was comfortable with from the beginning. Class Act!!! More

Everyone was super helpful, knowledgeable, and cheerful. Next time I’m in the market for a new car, I know where to go Next time I’m in the market for a new car, I know where to go More

I had a great experience with Isaac and Jamal. Isaac, my sales associate was very patient, addressed my questions and concerns, professional yet friendly, and always helpful. The car was delivere Isaac, my sales associate was very patient, addressed my questions and concerns, professional yet friendly, and always helpful. The car was delivered without the floor mats and Isaac promptly remedied the situation. More