
North Park Volkswagen
San Antonio, TX
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This was my first visit which makes this less than a well rounded rating. I am happy with the visit. They told me 2 hours and I was leaving in an hour and 45 minutes. I was there to have the oil and filter c rounded rating. I am happy with the visit. They told me 2 hours and I was leaving in an hour and 45 minutes. I was there to have the oil and filter changed and the tires rotated. That was all performed. I am pleased with the viewing window from the waiting room. That is excellent. Thank you for a very pleasant appointment. That can not be said of many auto service appointments. More
No pressure during buying process. Took time to find the car that worked for us and educate us on our new vehicle. Finance process was informative and easy. Definitely love purchasing Took time to find the car that worked for us and educate us on our new vehicle. Finance process was informative and easy. Definitely love purchasing from the North Park family of dealerships. The only thing that would have made it better was free carwash for a year! Sad I missed that promotion but definitely recommend. Very galling with out new Atlas More
Jeremie was with a customer when I arrived but greeted me and let me know that he would be with me shortly. Once I met with him, he explained all of the services available with my current extended service p and let me know that he would be with me shortly. Once I met with him, he explained all of the services available with my current extended service plan and was very informative on additional options. I chose not to take the options, and he was understanding and accommodating. More
My service advisor, Jeremie Schultz, has , in my opinion, has excellent customer service, He explains of the findings and what is recommended to at that time. has excellent customer service, He explains of the findings and what is recommended to at that time. More
David Collins was our service advisor and he had the job completed within 3 hours of dropping the car off. He was professional, not pushy with sales or extra services that weren't needed. I will definitely completed within 3 hours of dropping the car off. He was professional, not pushy with sales or extra services that weren't needed. I will definitely be bringing the rest of my vehicles to North Park VW with David C. More