North Park Toyota of San Antonio - Service Center

Excellent customer service in service department Took my 2007 tundra in for 4 wheel alignment service and J.R, who I usually deal with was off that day but was pleasantly greeted by Anthony Mata whom Took my 2007 tundra in for 4 wheel alignment service and J.R, who I usually deal with was off that day but was pleasantly greeted by Anthony Mata whom I have never dealt with before. He went above and beyond to fix a minor issue with my drivers side door at no added cost while getting my alignment done on my tundra. Just like J.R has done in the past, Anthony Mata provided the service I expected when I show up to get my truck worked on, More

Johnny the mechanic is the best customer service oriented person at the dealership,,he was a mechanic , now a service advisor,,find him,, get him to manage anything for you,,,he is the best,, very knowledgea person at the dealership,,he was a mechanic , now a service advisor,,find him,, get him to manage anything for you,,,he is the best,, very knowledgeable,,hey I even just bought a car from him,,thats right,,,he sold me a new RAV!! Want the most experienced, best person on the staff? Ask for Johnny,,you will be glad you did!! More

This dealer has terrible everything. I have been here 4 times and last time was THE last time. The drive to another dealer is worth it. times and last time was THE last time. The drive to another dealer is worth it. More

My 2007 Tundra broke down while leaving work. The first thing I did was pull into a parking lot and called J.R. Meija for assistance. I dealt with J.R. before when I had my TRD supercharger installed and thing I did was pull into a parking lot and called J.R. Meija for assistance. I dealt with J.R. before when I had my TRD supercharger installed and he was very professional the first time so I was pretty confident he would know how to help me out. I won't go into much detail about the problem itself but calling him was the best decision I made at the time. He went above and beyond my expectations by sending a mechanic by the name of Pio to the parking lot I was at (I was not very far from the dealer). Pio was able to fix the problem temporarily and had me follow him back to the dealership. J.R. put me into a rental car and told me he would call when the problem was fixed. This situation could have been a lot more stressful than it was for me but J.R. was awesome and prevented that from happening. More