North Park Toyota of San Antonio - Service Center

It was great! Great customer service, effecient, and friendly. A great cafe and clean restrooms while you wait. Fred is great! The detailers did a good job too. Great customer service, effecient, and friendly. A great cafe and clean restrooms while you wait. Fred is great! The detailers did a good job too. More

Sammy is the best in the service department! I had a fast-paced understanding service advisor that service my car. From A to Z my my experience was smooth and we'll processed. I had a fast-paced understanding service advisor that service my car. From A to Z my my experience was smooth and we'll processed. More

Great customer service Martin was very helpful. He went above and beyond to help me with my truck and to figure out the best way to get what I needed done. He made sure I wa Martin was very helpful. He went above and beyond to help me with my truck and to figure out the best way to get what I needed done. He made sure I was fully informed and given all options. He was honest and sincere. Employees like Martin make me want to come back to Norrh Park Toyota to get my truck serviced. More

Oil Change Service I got my oil changed at this facility within a good time frame. They also checked for any issues that may need my attention. I was recommended things I got my oil changed at this facility within a good time frame. They also checked for any issues that may need my attention. I was recommended things that need to be done on the vehicle. The recommendations we're very self explanatory. I took their advice and had them fix the issues. Great service all round. Excellent! More

55K Service I have been going to North Park Toyota since 2015 for service and I enjoy the great customer service they provide. I also want to compliment my servi I have been going to North Park Toyota since 2015 for service and I enjoy the great customer service they provide. I also want to compliment my service rep, David Pagel. He is absolutely a professional and ensures you get the best care possible. He cares and enjoys what he does. Thanks! More

5k Service Made an online appointment. Showed up and the service was prompt, friendly and fast. Doesn’t get any better! No stress, no waiting, no pressure! Made an online appointment. Showed up and the service was prompt, friendly and fast. Doesn’t get any better! No stress, no waiting, no pressure! More

Very satisfied Tyler helped make my car repairs go well with customer satisfaction and professionalism. I would reccommend the facility to family and friends. The fa Tyler helped make my car repairs go well with customer satisfaction and professionalism. I would reccommend the facility to family and friends. The facilities are kept clean. The food shop is great More

Sales great, service needs work. Purchase of new vehicle was a good experience overall. But, when I brought my vehicle for 6 month service and zaktek application I worked with a servi Purchase of new vehicle was a good experience overall. But, when I brought my vehicle for 6 month service and zaktek application I worked with a service rep who seemed put out by my visit. Even though I called and made an appointment he indicated that they did not do zaktek service on Fridays. Why I wasn't told that when I made the appointment is a mystery. I reminded the rep that I drove 150 miles for this appointment and it would be extremely inconvenient to return for it. He finally, grudgingly, agreed to have it done. After a 3 hour wait for an oil change and zaktek service, I could tell that it was a rush job. Despite what North Park says, zaktek is only a wax job. The wax removal or "buffing" was hit and miss. I had to complete the job when I returned home. As I said, the purchase of my vehicle was pleasant. My sales rep was patient and not pushy like some salesmen can be. I would give my sales experience a 5 star rating but balance with my dissatisfaction with my service visit I can only give them an overall rating of 3 stars. More

Excellent Everyone was knowledgable. Fast, friendly, honorable. Appreciated the timeliness. Will look forward to continuing to bring my vehicles for the very be Everyone was knowledgable. Fast, friendly, honorable. Appreciated the timeliness. Will look forward to continuing to bring my vehicles for the very best service. Thank you. More

Strive for customer service! I have always serviced my vehicle here and never disappointed. Martin went above and beyond to help and answer all my questions without hesitation. Un I have always serviced my vehicle here and never disappointed. Martin went above and beyond to help and answer all my questions without hesitation. Unfortunately you don’t get that kind of help everywhere anymore. This is the reason I keep coming back. More