North Park Toyota of San Antonio - Service Center

Routine Service Great job at greeting us and servicing our 4Runner. The 4Runner was even done about 30 minutes sooner than anticipated. We will continue to work with Great job at greeting us and servicing our 4Runner. The 4Runner was even done about 30 minutes sooner than anticipated. We will continue to work with Mr. Godina in the future. More

EastSA This was my second visit to North Park. I enjoyed my first visit so much, I decided to return. Both visits to the Service Department were handled by F This was my second visit to North Park. I enjoyed my first visit so much, I decided to return. Both visits to the Service Department were handled by Fred Duron, and he is one of the most pleasant people you will encounter at a dealership. The service was fast and efficient, and I do not hesitate to recommend North Park. More

Rating My recent experience at Toyota is excellent.my service advisor was Micheal Godina. Mr. Godina does an excellent jobnot only his customer service but a My recent experience at Toyota is excellent.my service advisor was Micheal Godina. Mr. Godina does an excellent jobnot only his customer service but also in keeping me informed reharding my vehicle! More

Fast service Basically I appreciate not having to waste all my morning getting maintenance job done on my truck, I was out of there within an hour and half. Paco Basically I appreciate not having to waste all my morning getting maintenance job done on my truck, I was out of there within an hour and half. Paco was very helpful. More

Good customer service Rep was very nice and informative. Called whenever he had a recommendation and an update on servicing. Overall good experience. Will be coming back fo Rep was very nice and informative. Called whenever he had a recommendation and an update on servicing. Overall good experience. Will be coming back for my service when needed More

Quick and Easy My appointment was first thing in the morning. I drove right in, turned my keys over to MG, and went to watch TV in the dining area. I had just fini My appointment was first thing in the morning. I drove right in, turned my keys over to MG, and went to watch TV in the dining area. I had just finished checking my emails when they said my car was ready to go. It was quick and easy. More

Always awesome service I was in and out in 45 minutes today. Michael is always on point to help me get in and out as quick as possible. I was in and out in 45 minutes today. Michael is always on point to help me get in and out as quick as possible. More

Comfortable wait Place was extremely busy, but the customer service I received from Amber, the quality of the place and all the cool complimentary’s they offer made my Place was extremely busy, but the customer service I received from Amber, the quality of the place and all the cool complimentary’s they offer made my wait very comfortable. Thank you North Park Toyota! More

Recommended Maintenance The employees and services are great The only thing I don't like is the long wait before someone comes out to ask why i'm bringing my car in today. The employees and services are great The only thing I don't like is the long wait before someone comes out to ask why i'm bringing my car in today. A better system need to be put in place. More

Wish I Could Give 5 Stars, but I always ask for either Michael Godina or Michael Lopez, because both of them are exceptional and a pleasure to deal with. What kept me from givin I always ask for either Michael Godina or Michael Lopez, because both of them are exceptional and a pleasure to deal with. What kept me from giving 5 stars this time is the "courtesy car wash". It was sprinkling the day I took my car in, but when the driver pulled up to return my car I asked if the car had been washed and was told yes. Upon walking behind it, it was very obvious that no attempt had actually been made. It was promptly taken care of when pointed out; however, it can be experiences like this that plant seeds of doubt. Granted, the car wash is a courtesy, but I was told it would be done when I set the appointment by phone, and I was told that it had been done at pickup. I don't want to wonder if other things I am paying for but don't see are also not being done. If this was the first time something like this happened, I would probably not say anything. Unfortunately, I once had an issue with tire rotation not being done on my previous vehicle when it had been marked as done and I had paid for it. They made that situation right by giving me the next oil change at no charge, but it just should never have happened. I like coming to North Park because it is convenient, comfortable, and the Customer Service up front is usually exceptional. I am hoping North Park will be more diligent in the future with the little things, so that I can maintain confidence in the big things. More