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North Park Toyota of San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.6
2,342 Reviews
We are a proud recipient of the 2009, 2010, 2011, 2012 Toyota Presidents Award of Sales and Service for customer satisfaction. In 2013 we were the only Toytota dealer in Texas to receive the Toyota Presidents Cabinet Award and won it again in 2014. We are a locally owned and operated store with a new facility built in 2008 for everyone in south Texas to enjoy. We hope you have an enjoyable experience here for all of your sales and service needs. Make sure to frequently bring your vehicle into our dealership for auto service to avoid needing car repair. Located at 10703 SW Loop 410 410, San Antonio, TX 78211 we are just south of downtown San Antonio. However, if you are unable to make it to us just let us know and we will come to you because WE DELIVER! We service San Antonio, New Braunfels, Boerne and all of south Texas. We built our new Toyota and used car dealership with all the comfort and convenience you expect in your own home. With several lounge areas to relax in while you wait for your new or used car to have auto service or car repair done, whether it be in one of our leather couches, rocking chairs, or surrounded by one of our fireplaces; inside or out! Our childrens play area makes our store fun for the little ones while our internet cafe is popular with all ages. We offer complimentary drinks and snacks at our La Paletera cafe during your visit and additional entrees include breakfast tacos, enchiladas, sandwiches, fruit cups, paletas, ice cream, milk shakes and more! While you enjoy your lunch you can look through our auto service windows to watch your Toyota being serviced by our Toyota Certified Technicians. You can enjoy a game of chess or relax while you watch your favorite program on one of our large televisions. At North Park Toyota of San Antonio we are about relationships and customer satisfaction. We know that when we take care of you and your new or used car today you will return to us in the future. We try to make sure everything we do is
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10703 SW Loop 410

San Antonio, TX

78211

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Showing 2,342 reviews

May 04, 2026

The Service Department does not keep the appointment time it says it will do to perform the job. More

by softballmax5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward, Kevin
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May 07, 2026 -

North Park Toyota of San Antonio responded

Your feedback is important to us, and we understand your frustration. We recognize that your time is valuable, and we are working to improve our appointment timing to better serve our customers. Your experience helps us identify areas where we can work to do better. Please contact Fred Duron at fredd@nptosa.com so we can discuss your specific experience and work toward a solution.

May 04, 2026

Jamal was a 5 too! We were very pleased with the whole process. Amazing experience More

by Cateragal97
Recommend Dealer
Yes
Employees Worked With
Ricardo Gonzalez. He was amazing!!
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May 06, 2026 -

North Park Toyota of San Antonio responded

Thank you for sharing your wonderful feedback about your experience with us. We're thrilled to hear that the entire process exceeded your expectations and that you found it to be such a positive experience. Your kind words about our team member Jamal mean so much to us - we'll be sure to share your praise with him. It's feedback like yours that reminds us why we love what we do, and we truly appreciate you taking the time to let others know about your experience with us.

May 03, 2026

Amazing Amazing Amazing Amazing Amazing Amazon Amazing Amazing Amazing Amazing Amazing Amazing Amazing Amazon Amazing More

by VICTORIAGARCIAB19
Recommend Dealer
Yes
Employees Worked With
Kevin
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May 06, 2026 -

North Park Toyota of San Antonio responded

We are happy to see your enthusiastic feedback about your experience! Your excitement really comes through in your review, and we truly appreciate you taking the time to share such positive thoughts. It means so much to our team when customers have outstanding experiences that exceed expectations. We look forward to continuing to provide you with exceptional service in the future.

May 03, 2026

Service and maintenance to my vehicle is and always top notch. will always keep going back!!! More

by STEFANI6767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wright
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May 06, 2026 -

North Park Toyota of San Antonio responded

We are delighted to hear about your positive experience with our service and maintenance team. Your confidence in the quality of care we provide for your vehicle means everything to us. We truly value customers like you who recognize our commitment to excellence, and we look forward to continuing to serve you for many years to come.

May 03, 2026

Excellent work done, they solved the issue that day. Service lady was wonderful with Great customer service and communication. More

by MANNYCHEVY72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Ann Cabrera
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May 06, 2026 -

North Park Toyota of San Antonio responded

We are overjoyed to hear about your outstanding experience with our team. It's wonderful to know that we were able to resolve your concern efficiently on the same day you visited us. Your recognition of our service representative's exceptional customer care and clear communication truly means the world to us. We strive to provide this level of dedicated service to every customer, and your feedback confirms we're achieving that goal. Thank you for taking the time to share your positive experience with others.

May 03, 2026

Fast and courteous service In and out quickly with a short wait time, all charges explained well More

by kerrie.king
Recommend Dealer
Yes
Employees Worked With
Lou Ann
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May 06, 2026 -

North Park Toyota of San Antonio responded

We are delighted to hear about your positive experience with our efficient service. Your feedback about receiving fast and courteous assistance with minimal waiting is exactly what we strive to provide every customer. We're particularly pleased that our team took the time to clearly explain all charges, as transparency in our services is something we value greatly. Thank you for taking the time to share your experience.

May 03, 2026

For some reason the toyota mechanic shop did not want to honor the warranty I have for my wife's 2023 carmy. After asking for the manager, they honored the warranty. More

by XAVIER.ANTHONY1994
Recommend Dealer
No
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May 06, 2026 -

North Park Toyota of San Antonio responded

We take your feedback seriously and appreciate you bringing this to our attention. We understand your frustration, and we value your feedback as it helps us provide better service for all our customers. Please contact Fred Duron at fredd@nptosa.com so we can discuss this matter further and work toward a resolution.

May 03, 2026

The staff at North Park Toyota were very friendly and courteous. When I pulled into the service station I was kindly greeted and assisted. They explained the services that would be provided and if I had More

by BLOPEZ9599
Recommend Dealer
Yes
Employees Worked With
Frank
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May 06, 2026 -

North Park Toyota of San Antonio responded

We are grateful for your wonderful feedback about your service experience with us. It means so much to hear that our team provided you with the friendly and courteous treatment you deserve. We take pride in ensuring every customer feels welcomed from the moment they arrive at our service station. Your recognition of how our staff took the time to clearly explain the services and remained available to answer your questions truly reflects our commitment to excellent customer care. Thank you for choosing North Park Toyota and for sharing your positive experience.

May 03, 2026

I was welcomed really nicely and everything was explained really thoroughly. It was a good experience for me. More

by RINNE219
Recommend Dealer
Yes
Employees Worked With
Axel Mendez
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May 06, 2026 -

North Park Toyota of San Antonio responded

Thank you for your review! We are delighted to hear that our team made you feel so welcome from the moment you arrived. It means everything to us when customers share that they received thorough explanations throughout their visit. Creating positive experiences like yours is what drives our team every day. We truly appreciate you taking the time to share your wonderful experience with us.

May 03, 2026

He was kind gentle and experienced He was awesome with explanation and navigation Frank needs a raise More

by GENIEMEDINA5
Recommend Dealer
Yes
Employees Worked With
Frank with auto service
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May 06, 2026 -

North Park Toyota of San Antonio responded

We are absolutely thrilled to hear about your wonderful experience with our team member. Your comments about his kindness, gentle approach, and expertise truly warm our hearts. We understand how valuable clear explanations and helpful guidance are when navigating your automotive needs, and we're delighted that he provided exactly that level of service. Your recognition of his dedication means everything to us at North Park Toyota, and we'll be sure to share your thoughtful feedback with him. Thank you for taking the time to acknowledge exceptional service.

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