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North Park Toyota of San Antonio

San Antonio, TX

4.3
1,814 Reviews
We are a proud recipient of the 2009, 2010, 2011, 2012 Toyota Presidents Award of Sales and Service for customer satisfaction. In 2013 we were the only Toytota dealer in Texas to receive the Toyota Presidents Cabinet Award and won it again in 2014. We are a locally owned and operated store with a new facility built in 2008 for everyone in south Texas to enjoy. We hope you have an enjoyable experience here for all of your sales and service needs. Make sure to frequently bring your vehicle into our dealership for auto service to avoid needing car repair. Located at 10703 SW Loop 410 410, San Antonio, TX 78211 we are just south of downtown San Antonio. However, if you are unable to make it to us just let us know and we will come to you because WE DELIVER! We service San Antonio, New Braunfels, Boerne and all of south Texas. We built our new Toyota and used car dealership with all the comfort and convenience you expect in your own home. With several lounge areas to relax in while you wait for your new or used car to have auto service or car repair done, whether it be in one of our leather couches, rocking chairs, or surrounded by one of our fireplaces; inside or out! Our childrens play area makes our store fun for the little ones while our internet cafe is popular with all ages. We offer complimentary drinks and snacks at our La Paletera cafe during your visit and additional entrees include breakfast tacos, enchiladas, sandwiches, fruit cups, paletas, ice cream, milk shakes and more! While you enjoy your lunch you can look through our auto service windows to watch your Toyota being serviced by our Toyota Certified Technicians. You can enjoy a game of chess or relax while you watch your favorite program on one of our large televisions. At North Park Toyota of San Antonio we are about relationships and customer satisfaction. We know that when we take care of you and your new or used car today you will return to us in the future. We try to make sure everything we do is
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10703 SW Loop 410

San Antonio, TX

78211

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Showing 1,814 reviews

October 05, 2015

Great Customer service.. Started off with a couple of bumps but definitely they made sure we were taken care of. Jeff and Joe made sure to go above and beyond to make sure we More

by nerdsam21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hernandez , Luis Servin, Jeff Ravlin
Oct 15, 2015 -

North Park Toyota of San Antonio responded

It was our pleasure to help you to get you the vehicle that you wanted. North Park Toyota is committed to making sure every customer is satisfied.

August 26, 2015

Isaac Avelar isaac Avelar, he help me a lot, which Tacoma to buy, I bought a Tacoma TRD sport. I'll recommend him any time. He is very honest to me. And I like to More

by nenita22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Avelar, Isaac Avelar
Oct 15, 2015 -

North Park Toyota of San Antonio responded

Thanks for the review and your recommendation of both Isaac and North Park Toyota.

August 12, 2015

Relief "Ozzy" at North Park Toyota made car buying a breeze! I have never had a good experience with car buying or car salesman, but "Ozzy" earned my busines More

by GerDan2015
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Osaid "Ozzy" Masalmeh
Oct 15, 2015 -

North Park Toyota of San Antonio responded

We appreciate your business and the review. It is nice to know that you were satisfied with the process, Ozzy and North Park Toyota.

June 26, 2015

Ozzy is the best! Last week, we purchased a 2014 Camry. Osaid Masalmeh was very helpful, patient, and knowledgeable while we made our decision. He let us know all the o More

by Elaine913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Osaid Masalmeh, Robert Robles, Osaid "Ozzy" Masalmeh
Oct 15, 2015 -

North Park Toyota of San Antonio responded

Thanks for the review. North Park Toyota is happy to hear that you had a pleasant buying experience.

May 29, 2015

Class act Last week my wife and I purchased a 2006 Toyota Avalon from North Park Toyota (our third purchase from a Clarence Kahlig dealership). The tires must h More

by Ronald Wiltse
Recommend Dealer
Yes
Employees Worked With
Oct 15, 2015 -

North Park Toyota of San Antonio responded

Ronald, we appreciate your business and the review. From your "class act" dealer North Park Toyota.

May 20, 2015

easy button Purchasing my 2015 Toyota Tundra SR5 from North Park Toyota was stress free, at least for me. I contacted several dealerships with the exact details More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Avelar, Isaac Avelar
Oct 16, 2015 -

North Park Toyota of San Antonio responded

Julie, thanks for the review and letting us know what a great job Isaac did of helping you.

May 15, 2015

Worst Repair Work Wife had some warranty type work done. She got home on a Sat. after they closed. The large plastic cowling that's up underneath the front was hanging More

by HillCountryPerson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know
Aug 27, 2015 -

North Park Toyota of San Antonio responded

We are sorry to hear about this, thank you for letting us know so we can remind everyone to make sure the service is complete before the customer takes it. Next time please give us a call so that we could have taken care of it for you.

April 11, 2015

Military Friendly Dealership This place was by far the best experience I ever had the pleasure of doing business with. To say this place is military friendly isn't even near the More

by C17Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 23, 2015 -

North Park Toyota of San Antonio responded

Thank you for the review and serving our country. We are happy to hear that you enjoyed buying your 4Runner so much. Welcome to the North Park Family.

April 07, 2015

Bought Car, had to fix by myself and never got the keys I bought a 2009 Mazda RX8 beginning January and asked to have the center air vents fixed, as they were loose. And when I got the car I also noticed th More

by Liza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Sanchez and his Sales Manager, Alex Fernandez, Jeff Ravlin
Apr 23, 2015 -

North Park Toyota of San Antonio responded

We are sorry to hear that you are not happy with additional repairs not being covered with the purchase of your vehicle. The used car manager made it clear that the vehicle had some issues, but you still wanted to buy it. We were not going to do anything to the vehicle, and planned to send it to the auction. With that knowledge, you still insisted on buying it. As a display of good faith, we replaced the tires at no charge to you. No other repairs were agreed to on the purchase order.

March 25, 2015

Ask for Frank Kerr The whole buying experience was good, which is nice for a change a car dealership, my sales associate was very honest and knowledgable, ask for Frank More

by Jtooter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Kerr, Frank Kerr
Apr 23, 2015 -

North Park Toyota of San Antonio responded

Thanks for the review and letting us know what a good experience you had with Frank.

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