North Park Subaru

The service team at North Park Subaru was wonderful! They immediately acknowledged me when I drove up, asked what I needed and took care of everything right away. They immediately acknowledged me when I drove up, asked what I needed and took care of everything right away. More

Best dealership w service that l have ever done business with great service without question with great service without question More

My last five cars came from Northpark dealers, 3 from Northpark Suburu. Treated well thru purchase process, treated best by service department Northpark Suburu. Treated well thru purchase process, treated best by service department More

I bought my 2014 Subaru here, waited a month for it. After I took it home I had issues with it shaking at highway speeds. No coolant. Took it back, not fixed. I took it into my own hands and noticed 2 s After I took it home I had issues with it shaking at highway speeds. No coolant. Took it back, not fixed. I took it into my own hands and noticed 2 screws holding my Steering Colum really loose. Fixed that issue. Fast forward 1yr, Took it back for routine maintenance and State Inspection. Oil change and Tire repaired. But they told me State Inspection could not be done due to Muffler not there? I was confused. They called my salesman (Osbaldo) and he proceeds to tell me "They told me they couldn't do an inspection" I said "I know, but I'm confused on how this car passed Inspection to be sold to me! He stated "It wasn't his problem" and as other customers watched this interaction I grab my papers and pay for oil change. HOW WAS THIS CAR SOLD TO ME WITH THAT SAME EXHAUST I BOUGHT IT WITH? HOW DID IT PASS INSPECTION? The whole exhaust is the same color,rust, etc.. I have had issues with this car from day 1 . Moral of the story is Find yourself a dealership that will help and understand your issues. And not LIE and say you modified a car. More

I have had my Subarus serviced here for about 3 years now, it is always a pleasant experience for the most part. If something does go awry they have always made it right. now, it is always a pleasant experience for the most part. If something does go awry they have always made it right. More

At anytime, my service needs. Have always been met incredibly. Technician's are amazingly accurate Have always been met incredibly. Technician's are amazingly accurate More

2 dealers in San Antonio; each have their own data base ; I think, that for customers what was done at the other; ie,y 30, 000 service should be listed at both locations! Much like a car fax, oil changes, ti I think, that for customers what was done at the other; ie,y 30, 000 service should be listed at both locations! Much like a car fax, oil changes, tire rotation etc should be listed as done at both locations More

Extremely organized process. The staff did a great job of explaining how the service would work and how long it would take. The waiting area was very accommodating for getting so The staff did a great job of explaining how the service would work and how long it would take. The waiting area was very accommodating for getting some work done while waiting. More

Outstanding Customer Experience! Big Kudos to my Service Advisor, Kimberly. She kept me informed on the status of my repair and was easy to work with. The technician's assessment Big Kudos to my Service Advisor, Kimberly. She kept me informed on the status of my repair and was easy to work with. The technician's assessment and repair report was thorough and easy to understand. Very happy with the experience. More

Agent listened to my complaints then walked me through solutions and services i needed and why solutions and services i needed and why More