North Park Mazda

We did an extensive online search for a used car for my son. On Monday 12/11 we found a used Mazda3 at North Park Mazda, test drove it, and told our sales person; Alyssia Morrison that we wanted the car. S son. On Monday 12/11 we found a used Mazda3 at North Park Mazda, test drove it, and told our sales person; Alyssia Morrison that we wanted the car. She told us that the car needed to go through inspections and wasn’t sure that she could sell us the car yet. She promised to call when the car was through its inspections and when pressed said we would hear from her by the next Monday. On Saturday 12/16 at 1:40pm I called both her cell phone and work phone numbers and left messages on each line. She called me back and said that she thought the car was ready to be sold and promised to text me with an answer. I told her that we wanted to come in on Monday to finish the purchase. At 4pm she texted me to tell me that the car was sold to someone else. Apparently our verbal agreement wasn’t honored, she didn’t stay on top of the cycle of inspections, and couldn’t manage to pick up the phone to tell us that she had completely fallen down on her job. Terrible.. unacceptable in fact. More

So far, terrible. I had 1 request: the out the door price on a particular car. 3 times and counting I have made the request. I hear back from Ashley, asking if the I had 1 request: the out the door price on a particular car. 3 times and counting I have made the request. I hear back from Ashley, asking if they met my needs. No, Ashley. Apparently this dealership relies on moron customers only concerned with monthly payments. They are certainly out there. Still, why not take a sure sale for a decent profit, knowing that the morons will still be there, and car production is ramping up again, so you can still sell one to the moron. More

Honestly it was not a great experience. I felt used, taken advantage of and treated unfairly. I worked with Gary McClelland. DO NOT WORK WITH HIM!!!! I was under the impression that I wa I felt used, taken advantage of and treated unfairly. I worked with Gary McClelland. DO NOT WORK WITH HIM!!!! I was under the impression that I was getting a hail damage discount and then they fixed the hail damage before my appointment. Therefore there was a significantly less hail damage discount. I was also told the hail damage on the trim was not able to be repaired after I was informed the car would be fixed with no signs of hail damage. I was quoted one price and then got another. I drove 2.5 hours from our military base to get this car with this discount and I felt like I got the bait and switch when I got there. At one point during negotiations the math was wrong so we had to get out our calculator and fix the math before signing. There was over 1,000 dollars in incorrect math. MAKE SURE YOU CHECK THE MATH! It was not a pleasant experience and I can honestly say we will not be buying another car from Mazda North Park again. More

Pamela Howard was very helpful and knowledgeable! !! I would difintly recommend her to anyone. Thanks again Pamela. !! I would difintly recommend her to anyone. Thanks again Pamela. More

We went to see a used 2018 Subaru Forester and had an excellent experience with a salesman named Gary. We ended up not buying the car, but we were very pleased with our interaction with Gary. He was frie excellent experience with a salesman named Gary. We ended up not buying the car, but we were very pleased with our interaction with Gary. He was friendly, knowledgeable, and not too pushy. He followed up with us after he showed us the car and was very helpful. I will definitely shop here again and will ask for Gary. More

We bought 2 vehicles in a week from them. We felt like we were taken care of the whole time. We were never treated poorly here. I am so grateful I found this dealership. They have helped us so much. were taken care of the whole time. We were never treated poorly here. I am so grateful I found this dealership. They have helped us so much. More

Muohammad, the dealer who helped me was the best dealer I could've asked for. Helped me stay in my budget and find a car perfect for my lifestyle. Finding a car I liked was easy due to the wide selection the could've asked for. Helped me stay in my budget and find a car perfect for my lifestyle. Finding a car I liked was easy due to the wide selection they had. I didn't think I was gonna get a car, but I'm more than happy I did More

We purchased our car 03/31/, professio2021. Our salesperson was Mari Ramos. We found her to be very knowledgeable, professional and extremely friendly. She answered all of our questions about th salesperson was Mari Ramos. We found her to be very knowledgeable, professional and extremely friendly. She answered all of our questions about the vehicle and made the whole experience very satisfying. This is the second vehicle that we have purchased from North Park Mazda. When we come back for our next Mazda we will be sure to ask for Mari because we know we will be well taken of. We want North Park to know what an excellent representative she is for your dealership. More

The best customer service hands down ! They really treat you well here . The salesman Jack Rodriguez helped us with questions we had , and was so respectful ! Defiantly coming back here for our next purchas you well here . The salesman Jack Rodriguez helped us with questions we had , and was so respectful ! Defiantly coming back here for our next purchase . Finance also did an amazing job Mr. Acosta is great at what he does. So happy with our new vehicle ! Ended up walking out of there with a gently used 2017 Nissan Rogue More

Jack Rodriguez is simply fantastic, honest courteous and very professional. Doesn’t pressure me at all to purchase the CX5. I don’t have to see the manager. Everything was done with Jack. I can’t believe very professional. Doesn’t pressure me at all to purchase the CX5. I don’t have to see the manager. Everything was done with Jack. I can’t believe I drove back my first Mazda the same day. I got the nice car and a decent price. And Monica from finance department is great. She show me all finance options, gave good advice and she is just amazing. Honesty is what I am looking for and I found one in both of them. Whenever you are looking for Mazda go see them first! I had bought different made and models in the past 32 years and met few good dealers. They are at the top of my list. Thank you both! More