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North Park Lincoln
San Antonio, TX
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346 Reviews of North Park Lincoln
Great Experience! We recently went into North Park Lincoln to look at the MKCs. We were helped by Casper Kasperski, and the entire experience could not have gone more s We recently went into North Park Lincoln to look at the MKCs. We were helped by Casper Kasperski, and the entire experience could not have gone more seamlessly. He listened to exactly what we were looking for....he listened to what we were wanting to pay, and he made it happen. There wasn't a long drawn out negotiation. It was painless! I would recommend Casper and the North Park Lincoln dealership to anyone who is looking for a new car. They are AWESOME! More
Smooth Casper was amazing eager and willing to show us any car we might be interested in and make sure we had an enjoyable experience in choosing the right o Casper was amazing eager and willing to show us any car we might be interested in and make sure we had an enjoyable experience in choosing the right one. Our experience in buying my MKC with Casper and his side kick Dalton work well together to get things going. We are very satisfied with the service we received from Casper and the dealership with our trade in and vehicle delivery process going smoothly. More
We had a good experience Kent Kasperski was our first connection with North Park Lincoln. We had been looking for a new Lincoln for quite some time and had recently broadened Kent Kasperski was our first connection with North Park Lincoln. We had been looking for a new Lincoln for quite some time and had recently broadened out search outside of Houston. Kent was so nice and made us feel in good hands from the first moment on. However, I do feel like the finance guy, who we signed all of our paperwork with (I cannot remember his name), was a bit pushy and a bit dishonest when explaining some of the additional adding of financial options. Overall, it was a good experience. Thank you! John and Joy Godby Houston, Texas More
Ruckman On January 30, 2019, I decided to lease a Lincoln to take advantage of the end of year incentives. I walked into North Park Lincoln Mercury in San A On January 30, 2019, I decided to lease a Lincoln to take advantage of the end of year incentives. I walked into North Park Lincoln Mercury in San Antonio without an appointment and was lucky to get Casper Caspersky as my salesperson. Being a woman of 75+ in age, I was anxious about being taken advantage of. I had been listening to the Carpro show on the radio for some time and had planned to use their VIP method for the purchase but had run out of time. Casper found a Lincoln MKZ that fit all requirements for what I was looking for in a new car at lease payments I wanted to make. I don't see how the car buying experience could have been better had I used the Carpro VIP method. Casper and his assistant Dalton helped me with an orientation on how to use the many features included on the car. Dalton even helped me with issues I was having with my iPhone. I couldn't recommend anyone more highly than Casper and his assistant. Betsy Ruckman More
Class All the Way Thanks to James Puckett and Jim Blair for another 5 Star experience at NPL, my wife and I have been a customer there for 25 yrs and plan on being a cu Thanks to James Puckett and Jim Blair for another 5 Star experience at NPL, my wife and I have been a customer there for 25 yrs and plan on being a customer for another 25+ - once you're a customer you'll be one for life! More
Dalton & Casper are top-notch salesmen that took the year to let me know what the new end of the year deals were and always willing to work with my time schedule without any pressure which I appreciate. - Ms to let me know what the new end of the year deals were and always willing to work with my time schedule without any pressure which I appreciate. - Ms. Man More
Dalton (Caspers Assist) was also absolutely Amazing! When you get this dynamic duo you can't go wrong...Extremely knowledgeable as far as all things Lincoln! Mike Taylor Helotes, Texas When you get this dynamic duo you can't go wrong...Extremely knowledgeable as far as all things Lincoln! Mike Taylor Helotes, Texas More
Billy W was my salesman. He has been incredibly amazing. I never felt pressured to buy, he was knowledgeable about their products, and has been in touch after the sale to assure my satisfaction. I love I never felt pressured to buy, he was knowledgeable about their products, and has been in touch after the sale to assure my satisfaction. I love my car, and would highly recommend Billy W. North Park is blessed to have Billy on their team. More
Worst customer service experience ever I wish I could include a picture of our certified preowned (CPO) 2015, $40,000+ car, sitting on a tow truck in our driveway--less than a year after we I wish I could include a picture of our certified preowned (CPO) 2015, $40,000+ car, sitting on a tow truck in our driveway--less than a year after we bought it at the North Park Lincoln. This is actually the 2nd time the car wouldn't start and had to be repaired. There was also a battery terminal issue they admitted to missing in the CPO inspection, causing the 1st issue with our car, less than TWO DAYS after purchase. We paid more than $1,100 for the most recent repair, not shockingly it wasn't covered under the CPO warranty. After being towed to the dealership, they couldn't even diagnose it for 8 days, and initially told us they didn't have any loaner cars. In the end, we got a smaller loaner car that wouldn't fit all 3 of our car seats. Manager Trey Horner assured us that he would take care of us, "Mr Kahlig was involved," they were going to help us trade it in for a better car, on and on .... Over a month later, they haven't even had the decency to call me back. In my opinion, this dealership is no better than any smarmy used car shop you pass on the side of the road--and Trey and the rest of the staff are dishonest and only looking to sell you something. I will tell everyone I possibly can, for the rest of my life, how awful an experience we've had with Trey, this dealership, and the Kahlig auto group. Hopefully others can avoid the frustration, and wasted money, that we've experienced. More
I recently bought a used Porsche from North Park Lincoln and it was a great experience. Casper Kasperski and Dalton took care of my every need, and spent as much time with me as I needed. They were very p and it was a great experience. Casper Kasperski and Dalton took care of my every need, and spent as much time with me as I needed. They were very pleasant and knowledgeable. The purchase process was very efficient and smooth. I bought from out of state and they took care of all Colorado paperwork and taxes. The dealership is very high quality and I highly recommend Casper. This was by far the best dealership experience I’ve had. More