North Hollywood Toyota - Service Center

Fast and friendly service. Great dealership. I would love to recommend it. Thank you for the nice job. Great dealership. I would love to recommend it. Thank you for the nice job. More

Been bringing my Toyotas here for decades. You do great we work but I miss the donuts! You do great we work but I miss the donuts! More

I always feel confident having Paul Carrasco as my service representative, he's very knowledgeable and makes sure my car is in excellent condition and safe to operate, thanks again for your excellent service representative, he's very knowledgeable and makes sure my car is in excellent condition and safe to operate, thanks again for your excellent service. More

Love having Paul as my service person. He is attentive and understands our need to get our work trucks back on the road asap. Only reason for 4 stars and not 5 is the parts are either disc He is attentive and understands our need to get our work trucks back on the road asap. Only reason for 4 stars and not 5 is the parts are either discontinued or way to expensive and could be gotten cheaper elsewhere. More

Excellent service as always, especially with my favorite service advisor, Russ! Professional, courteous, and top notch! service advisor, Russ! Professional, courteous, and top notch! More

I was very satisfied with the service. Russ handled my job quickly and efficiently and was very reassuring. I am also glad I had purchased the extended warranty because it covered the re Russ handled my job quickly and efficiently and was very reassuring. I am also glad I had purchased the extended warranty because it covered the replacement of a water pump. So I paid zero, quite a relief. More

it was very friendly and fast service. .I will definitely recommend this place to any family members or friends. .I will definitely recommend this place to any family members or friends. More

Bad experience I took my car three times in a week, is a brand new 2024 brand new 2024 More

I blew out a tire on Saturday evening while visiting the LA area for the weekend. I had planned to drive back to San Diego on Sunday afternoon. I tried to find somewhere that could replace the tire on Sunda LA area for the weekend. I had planned to drive back to San Diego on Sunday afternoon. I tried to find somewhere that could replace the tire on Sunday, but I was told it that the tire for the 2023 Prius Prime is an unusual size that most shops don't stock and don't know if they can find on short notice. So I dropped the key through the service center door and waited for word. That meant I had to extend my lodging until Monday morning. Motel check out time was 11 am. My ONLY complaint about the whole experience, is that I was never able to communicate with the service center. I needed to know whether I should extend my motel stay past check out time. But though I called several times between 7 am opening time and 10 am, I never reached a representative. Luckily, I got a text at 10:30 am saying my car was ready. I did not need to extend my stay. But a simple 15 second message would have saved me much anxiety. And given the dealership a better rating. I cannot finish this form because I have NO idea who I "worked with." More

We have to be calling them for the parts that are going to install. And when we were there they didn’t have time to do it. So we have to come back again on another day. to install. And when we were there they didn’t have time to do it. So we have to come back again on another day. More