North Hollywood Toyota - Service Center

Manuel V. is great. easy. straightforward. helpful. when i leave the dealership i know my car is totally functional and will take me safely wherever i want t is great. easy. straightforward. helpful. when i leave the dealership i know my car is totally functional and will take me safely wherever i want to go in and around LA or anywhere California. More

Paul C was very helpful, very professional and very knowledgeable. Trumps out Paul’s in ! knowledgeable. Trumps out Paul’s in ! More

Alex, the service advisor was excellent. He gave full attention to our car problem. He answered my question right away when I sent him a text. He gave full attention to our car problem. He answered my question right away when I sent him a text. More

They have been taking care of my cars for many years and always do an excellent job. Paul is very patient and answers all my questions. I am very happy with their work. always do an excellent job. Paul is very patient and answers all my questions. I am very happy with their work. More

Angel Lopez was very helpful and professional , making my service there easy . I also like that you offer a ride home as it will take 4 hours for my car to be serviced. Very good experience for me. service there easy . I also like that you offer a ride home as it will take 4 hours for my car to be serviced. Very good experience for me. More

Very helpful and they answered all my questions very nice people they have working there people they have working there More

Hector was excellent. Always kind, and understanding and thorough!! I am always satisfied with the results!! Always kind, and understanding and thorough!! I am always satisfied with the results!! More

At my last servicing the North Hollywood team stood up and treated me well. No unnecessary selling and no hassles. and treated me well. No unnecessary selling and no hassles. More

Excellent, helpful service. I will return to them if I have any issues or in the future. I will return to them if I have any issues or in the future. More

Brought car in for a regular oil change first appointment in the morning. When dropped car, since the person in charge for Uber hasn't arrived to work on-time, I wasn't able to get Uber drop off service. At in the morning. When dropped car, since the person in charge for Uber hasn't arrived to work on-time, I wasn't able to get Uber drop off service. At the time off car drop off Russ Pascal told me my car would be ready in about 2-2:30 hours. When barely made it home received a phone call at 7:40 that the car is ready. If their estimated time was accurate I could've waited there for 40-45 minutes. I asked if I can have Uber pickup instead since it wasn't available at the time of drop off, he said they don't do that. Unfortunately, I've never beed impressed with North Hollywood Toyota's customer service since I've purchased Toyota in 2023. The only reason this service center works for me is the location. Also a lounge or seating area for customers is a most for service center area. More